Administrative Assistant

Ampcus Incorporated

Fort Myers, FL

JOB DETAILS
SKILLS
Administrative Skills, Billing, Business Services, Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Establish Priorities, Multitasking, Operational Support, Operations, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Time Management
LOCATION
Fort Myers, FL
POSTED
21 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Administrative Assistant

Location(s): Fort Myers, FL

Job Summary:
Seeking a full-time Administrative Assistant to support the billing team with invoicing, inbound work tracking, and invoice distribution processes. This role involves cross-training across multiple departmental functions, handling phone support, and resolving customer inquiries. The ideal candidate is energetic, detail-oriented, and able to thrive in a fast-paced environment while managing shifting priorities and multiple responsibilities effectively.

Key Responsibilities:

  • Support billing operations including invoicing and invoice distribution.
  • Record and track inbound work requests accurately.
  • Provide phone support and respond to customer inquiries.
  • Assist with customer issue resolution in a timely manner.
  • Collaborate with multiple departments to support daily operations.
  • Maintain accuracy and attention to detail in administrative tasks.
  • Adapt to changing priorities and workflow demands.
  • Participate in cross-training across various department functions.

Required Qualifications:

  • 3–5 years of administrative and/or customer service experience.
  • Strong attention to detail and accuracy.
  • Excellent time management and organizational skills.
  • Ability to work in a busy, fast-paced environment.
  • Strong multitasking and prioritization abilities.
  • Action-oriented mindset with the ability to meet strict timelines.
  • Strong communication and collaboration skills.
  • Flexible and adaptable to changing responsibilities.
 

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com