Administrative Assistant-Facilities Department

Mahec

  • Asheville, North Carolina
  • 6 days ago
  • $20.63 Per Hour

Highlights

The administrative assistant will perform a variety of administrative and clerical tasks, including managing the schedules of the Facilities Management leadership team, supporting MAHEC facilities needs by overseeing the service desk andmain officeline, oversight of ongoing office projects, and records management. Assistingwith creating bookings, training users, adjusting existing reservations,assistingwith scheduling preventative maintenance and repairs, vehicle inspections, and key pick-up and drop offcoordination.

Numbers & Facts

LocationAsheville, North Carolina

Description

JOB SUMMARY:

The administrative assistant will perform a variety of administrative and clerical tasks, including managing the schedules of the Facilities Management leadership team, supporting MAHEC facilities needs by overseeing the service desk andmain officeline, oversight of ongoing office projects, and records management.

SPECIFIC RESPONSIBILITIES:

  • Administrative support for the Facilities Management leadership team, including meeting scheduling and organizing.

  • Support the ongoing administration of MAHEC’s contract System (Workday Strategic Sourcing and Cobblestone) organizing and supporting renewals, terminations, new contract entry, and contract migration.

  • Assist Facilities Manager in compiling and reporting facilities management metrics, including:Quality of service reports, Facilities workorder reporting, Parking data

  • Vehicle Reservation management.Assistingwith creating bookings, training users, adjusting existing reservations,assistingwith scheduling preventative maintenance and repairs, vehicle inspections, and key pick-up and drop offcoordination.

  • Access Control Systems (Badges and Keys)assistwith assignment, coordination on distributions, access level assignments, deactivations and retrieval, and badge drafting andprinting.

  • RAVR Space management in conjunction with the Facilities ServicesCoordinator.

  • Service Desk and Customer service, including answering phones,monitoringdepartment emailinboxesandassistingemployees and vendors with in-person needs at our offices. Must provide courteous solution drivenservice.

  • Security System (Sonitrol)- reporting and dispatching.

  • Workordercreation and communication.

  • Maintenance and Security dispatching.

  • Maintains office supplies for the division and places orders as needed in coordination with Facilities accounts payable.

  • Participates in cross training with other team members and other work teams in the division, providing support as needed. Facilities office staff are expected toassistwith tasks outside of the office space when needed. These areasinclude,but not limited to, Shipping and Receiving, Housekeeping, Safety, and Event furniture set-up.

This role description is a general description of the essential job functions. It is not intended to describe all the duties theAdministrative Assistantmay perform.

KEY COMPETENCIES:

  • Communication Skills 

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriatelyenumerateinformation in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex anddifficult situations, toultimately providethe best care possibletoour patients and their families.

  • Decision Making

Ability to make the mostappropriate decisionin a givensituation and thentakingthe next steps to ensureappropriateandtimelycompletion. This requires conflict resolution skills, critical thinking skills, confidencein your ability to make the right decision in most situations. This also includesabilityto prioritize your workday appropriately to ensure the most important tasks are completed on time.

  • HealthCare Knowledge

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within yourareaexpertisealong with MAHEC’sorganizational training. Finally, the ability to apply the depth of knowledgemaintainedand gained through this process in real life scenarios asappropriate.

  • Interpersonal Skills 

Showing the ability to meetdifficult situationswith grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even whenitsmost difficult to do so. This is done,in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

  • Organizational Values

Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures andequitablepractices,abilityto manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to dothebest for each other and gives personal ownership towards the goal of helping people in their time of need.

  • Problem Solving 

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come toan appropriate resolutionfor a given issue. This helps to drive continuous improvement by thinkingthroughwhere we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying thosenew ideasto affect positive change.

SPECIFIED SKILLS

COMPUTER

  • Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications.

FOREIGN LANGUAGE

  • Spanish speaking skills preferred.

PHYSICAL DEMANDS

  • Notapplicable.

SUPERVISORY RESPONSIBILITIES:

  • Not applicable.

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS:

  • High School/GED and at least three (3)yearsadministrative experience in adult education, event planning, or other relevant work. 

PREFERRED QUALIFICATIONS:

  • Associates degree in business, office administration, or other relevant studies. 

REQUIRED LICENSES 

  • Valid North Carolina Driver’s License. 

SCHEDULE:

Regular attendance on-site is an essential function of this position. Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division);40 hoursper workweek; weekend, holiday, or evening coverage is occasionally. Work hours will need to be flexiblein order torespond to special work assignments, or evening activities, as requested by the team leader.

POSITION COMPENSATION:

$20.63/hour, full time + full benefits available

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to

AskTalent@mahec.net

for support in your job search process. You could be the talent we are seeking for this or other opportunities.

Similar Jobs

See more jobs