Administrative Assistant, Disability Support Services

Administrative Assistant, Disability Support Services

Salary

$41,798.00 - $71,057.00 Annually

Location

La Plata Campus - 8730 Mitchell Rd., La Plata, MD

Job Type

Full-Time

Job Number

FY27-02

CSM Department

Division of Student Excellence and Success

CSM Division

Disability Support Services

Opening Date

08/05/2026

• Description
• Benefits

Position Summary

Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America's top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The individual in this position manages the DDS office functions and serves as the focal point for contact with students, faculty, other divisions, vendors, and public. Provides callers/visitors with accurate data in response to their requests or directs calls to the appropriate person. Initiates action to obtain needed data and provide advice to callers/visitors. Follows up to ensure customer needs are met. The incumbent assists in all functional areas of the department, as needed: DSS technology, departmental development, HRIS, employee relations, training and development, benefits, compensation, organization development, executive administration, and employment.

Reports to: Director, Disability Support Services

The hiring salary for this position will be from the min to mid-point of the salary range advertised.

This position is open until filled.

Specific Duties and Responsibilities

35 % DSS Office Administration

• Oversight of the DSS office and serves as the focal point of the department and the first point of contact for Disability Support Services.
• Assist staff in coordinating auxiliary aids and services such as scribes and interpreters for individuals with disabilities at various campuses.
• Responsible for handling and distribution of incoming and outgoing mail including the DSS email inbox communications.
• Coordinates templates for email resources including AIM system, auto-generated emails to students, DSS Interest, WRP reminders, events, and marketing pre-semester campaigns.
• Prepare purchase orders and requisition documentation.
• Responsible for ordering office supplies for the DSS Department including general office and printer supplies for all campuses.
• Assists staff in the planning and coordination of departmental meetings and conferences.
• Contacts Facilities, Security, and the Help Desk with necessary work orders to support the DSS department.
• Updates CSM DSS website page links, basic content updates and forms.
• Supports the Administrative needs of the department staff, types, proofs reports, letters, memos, departmental agendas, and forms.
• Maintains department furniture inventory and prepares transfer of equipment and dispositions of equipment forms.
• Researches additional useful technology for the DSS Department.

25 % Student Support

• Assist in ensuring that all college programs, services and activities are accessible and in compliance with ADAAA, Section 504, Section 508 and all pertinent federal and state laws pertaining to disability.
• May conduct initial prescreening of DSS students and may schedule appointments for Coordinators based on calendar availability.
• Assists in researching textbooks in Alternate Format and other accessible technologies to assist student success.
• Point of Contact for WRP (Workforce Readiness Program) communication of resources, activities, marketing and interview scheduling and processes.
• Directs and deploys Scribe activity, Interpreters and other temp staff.
• Ensures that all new hire paperwork is coordinated in compliance with HRD for part-time temporary scribe personnel.
• Coordinates training for Scribes and monitors consistency of delivery of services through the evaluation by students.

15% Budget Support

• Monitors the cost center budget records for the department and reconciles monthly expenses.
• Assists the director with the development of the DSS early budget impacting campuses (La Plata, Leonardtown, and Prince Frederick).
• Reviews of all contract payments (interpreters etc.).
• Monitors technology contracts for DSS renewals and comparison of usage.

15% Event & Program Support

• Responsible for scheduling and processing requests for DSS meetings and events on any campus as needed.
• Assists with programs sponsored by the DSS Team included but not limited to; student orientation, Try College for a Day, Transition Expo, Summer Transition Academy, etc.
• Prepares event "giveaways" through coordination with the marketing department and outside vendors.

10% Reporting and Documentation

• Assists in maintaining accurate record keeping within the AIM database and Image Now database and manual files to comply with record keeping requirements.
• Assists with the annual data collection for state and Federal government reporting.

Additional Duties:

• Performs other related duties as assigned.

Minimum Education and Training

• High School Diploma
• 3-5 years of relative experience

Preferred Education and Experience:

• Associate's degree in business or related field
• 5-7 years of experience

Licenses, Certifications, or Additional Requirements:

• Experience in a post-secondary education environment
• Experience in the use of Microsoft Suite and ability to learn and understand database software(s).
• Experience with budgeting & GL, expense oversight and systems (Colleague)
• Familiarity with and/or ability to understand use of and application of assistive technology

Minimum Qualifications and Standards Required

• Ability to resolve customer issues/problems in a manner that exceeds client expectations.
• Ability to maintain accurate records of activities within approved database.
• Excellent verbal, written, and reporting communication skills.
• Demonstrate excellent work ethic and integrity.
• Ability to work autonomously and as a team member.
• Excellence in organizational skills.
• Must be able to maintain confidentiality
• Excellent communication skills, both orally and in writing.
• Ability to maintain calendars and schedule appointments

PHYSICAL DEMANDS

The work is mostly sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

WORK ENVIRONMENT

Work is performed in a relatively safe, and secure work environment.

General Employment Information

The College of Southern Maryland is an Equal Opportunity Employer.

Background Checks

The College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the Colleges staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

Conflict of Interest policy

No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any activity that conflicts or raises a reasonable question of conflict with his or her duties and responsibilities. CSM Employees shall not at any time engage in any outside employment or independent consulting that would adversely affect their employment status or performance as employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise or embarrass the college, or adversely affect professional standing. Any full-time college employee who also holds a full-time position or its equivalent in consulting elsewhere (whether permanent or seasonal) will be deemed to have a conflict of interest and will be asked to resign from one of the full-time positions. Full-time employees must promptly disclose in writing, on a form available from the Human Resources Office to the college all other full-time employment or its equivalent in independent consulting.

Employment Frequently Asked Questions

Click here to find our frequently asked questions: https://www.csmd.edu/employment/frequently-asked-questions/index.html

Keep growing in your career at the College of Southern Maryland. CSM offers great benefits, beautiful campuses and a challenging environment. Check out why our employees give high marks to our benefits program.

Employer College of Southern Maryland

Address 8730 Mitchell Rd

La Plata, Maryland, 20646

Phone 301-934-7700

Website http://www.csmd.edu