Administrative Assistant

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

The vision of Fraternity & Sorority Life (FSL) at the University of Michigan is to develop healthy, safe, equitable, and values-based fraternities and sororities that positively change and impact their members, communities, and beyond. FSL's mission is to support the development of student leaders and their fraternities or sororities through partnerships with students, alumni, inter/national headquarters, and other stakeholders to promote well-being & a sense of belonging.

Position Summary:

The Fraternity & Sorority Life Administrative Assistant will provide support to Fraternity & Sorority Life, its partners, and stakeholders by maintaining statistical records via database maintenance, producing detail-oriented reports, assisting with the assessment of programs through data, and analyzing processes for efficiency. This person will also provide general administrative support to the Associate Dean of Students & Director, as well as to office programs and initiatives. Fraternity & Sorority Life is looking for a self-motivated and organized individual who can assist with the mission of the unit.

Responsibilities*

Administrative (60%)

• Maintain the existing 6,000 student membership database, including communicating with chapters regarding ongoing updates
• Provide updates to the membership database manual as needed.
• Maintain records of alumni, chapter officers, and chapter volunteers for fraternity and sorority chapters that are and/or have been established at the University of Michigan.
• Process chapter academic report requests, adhering to FERPA guidelines and in line with the unit's standard practices
• Maintain records of individual participation in FSL programming, including contact information, attendance at events, and studying abroad
• Assist with Recruitment and Intake eligibility verification process and record-keeping throughout the academic year, especially during primary joining periods (Bid Days, Primary Recruitment periods, & Membership Intake Processes)
• Manage requests for use of space in 1443 Washtenaw building and on the front lawn of the building in conjunction with UM Outdoor Events Office, including tracking catering, technology needs, and any other associated setup needs.
• Track and report the statuses of student organization re-registration through the Center for Campus Involvement's student organization database

Reporting and Assessment (30%)

• Utilize data to provide statistical reporting to staff and stakeholders regarding the total number of members, size of chapters, trends for 1st-year and 2nd-year students, number of programs, and grade point averages of members
• Assist the Community Standards and Leadership Development Manager with data collection in support of the Achievement Expectations Program
• Provide timely membership and chapter data updates for Student Life Development in order to support FSL overall development efforts
• Review processes for collecting and maintaining data in order to suggest updates and increase efficiency

Customer Service (10%)

• Respond to external and internal stakeholders requests for information
• Provide support for front desk operations as needed
• Provide general office support as needed
• Assist staff with community-wide program events, including nighttime and weekend events

Other duties as assigned by the Associate Dean/Director, the Associate Director, or the Administrative Assistant Senior

Required Qualifications*

• High School Diploma or equivalent
• Experience in maintaining records and databases, and using related software such as the Google Suite
• Excellent organizational skills, close attention to detail, ability to prioritize multiple projects, manage changing priorities, and handle confidential material securely

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Selected candidates whose start date is 4/1/2026 or after, will not be eligible for the university FY26-27 salary/merit plan unless otherwise notified.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

#studentlife

Position Responsibilities Criteria :

• Excellent communication, interpersonal, and organizational skills.
• Demonstrated ability to problem-solve and adapt in a fast-paced environment.
• Demonstrated ability to manage multiple priorities and navigate change effectively.

Working Conditions:

Standard Office hours: Monday - Friday, 9:00 am to 5:00 pm. Position requires the ability to flex schedule during specific times of the year to allow for assisting with minimal nighttime and weekend events/programs. It also requires most working days onsite in order to assist in the administration of the office operations, with some flexibility for hybrid work one day per week during the standard academic year and more flexibility during summer.

Physical Requirements:

Position requires the ability to ascend/descend stairs to the designated workspace and for departmental meetings. The building in which this position is located does not have an elevator. Occasionally, travel throughout campus for meetings and events. Ability to routinely move and/or transport up to 25 lbs.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.