Administrative Assistant 4

Administrative Assistant 4

Salary

See Position Description

Location

Campus - To be determined by department, MI

Job Type

FT Staff (exclude MCAAP & all instructors)

Job Number

202301373

Department

Enrollment Services

Division

Records & Registration

Opening Date

10/21/2026

Closing Date

10/26/2026 11:59 PM Eastern

Bargaining Unit

ASP

Salary Range

$43,451.64-$56,107.71 Annually. Maximum salary upon new hire is $45,552.31

Position Level

Level 4

Working Hours and/or Working Conditions

Working Hours and/or Working Conditions 40 hours per week. Some late shifts may be required at busy times of the year as determined and scheduled by the department as needed.

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities High level of accuracy required. May handle information regarding guarded access, including but not limited to student records, grade rosters, personnel files, etc. Must be able to deal with multiple tasks at one time.

Supervision

Supervision SUPERVISION RECEIVED: Reports to the Director of Records & Registration takes daily supervision from Manager of Records & Registration

• Description
• Benefits
• Questions

Job Function

Performs and coordinates various duties that require analyzing facts and making minor operational decisions on a wide range of existing standards, processes and procedures with a certain degree of independence within the Office of Records and Registration.

Job Responsibilities

Performs administrative activities related to office procedures, including:

• compiling and maintaining reports and records of the activities relating to the Office of Records and Registration
• providing front-line counter and telephone service (ACD line) to students, staff or the public
• composing correspondence
• scanning correspondence and business documentation ensuring that materials are scanned to the proper folders within the Image Now system; expectation is that all materials are scanned within three business days of receipt
• operating standard office machines, technology products and other applications used in the office
• Process enrollment verifications
• Process MTA applications
• Process transfer credit
• Process grade change requests
• Process Student Update Forms
• Process information and/or transcript requests for the National Student Clearinghouse
• Process F1 student applications, issue I-20's in the SEVIS system, maintain F1 visa student information and all other documentation needed for F1 students admitted to the college
• Verify and process graduation audits for each graduation cycle
• Print and mail diplomas
• Assist with all aspects of registration, including, but not limited to, credit and Workforce/Continuing Education programs
• Will be expected to learn and to run selected reports from Colleague and/or any other system used in the Office of Records & Registration
• Will be expected to learn and use all Microsoft Office 365 applications; respond as needed to all emails that are directed to the Office of Records and Registration (records@macomb.edu) concerning questions, resetting of student passwords or problem email addresses; expectation is that all emails will be processed and problems resolved within one business day of receipt of email; will work in coordination with staff at both campus
• Resolve student complaints where empowered to do so by supervisor
• Coordinate office activities, programs and/or project proposals
• Assist the Director and Managers on special projects when needed
• Make minor operating decisions based on knowledge of the College organization, policies and personnel
• Perform responsibilities with limited supervision and takes most assignments from departmental managers, the Director of Records & Registration, or Registrar/Director of Enrollment Services
• Due to the nature of the work, must be highly organized
• Serve on committees as assigned

Qualifications

ASP Assessment Test. Three years related experience. One year experience may be waived when applicant holds an Associate's degree.

Macomb Community College offers a comprehensive benefits package to full-time employees and their eligible dependents including health, dental, vision, and hearing aid coverage, and optional benefits of a health savings and dependent care and/or flexible spending accounts. We also offer full-time employee's options for retirement, deferred compensation plans, life and voluntary insurances, short-term disability, tuition waivers and reimbursement and paid holidays.

To learn more visit our Bargaining Unit Information page

https://www.macomb.edu/human-resources/employment-information/bargaining-unit-information.html

01

Do you have Three (3) OR MORE years of related experience?

• Yes
• No

02

Have you taken a Level 4, 5, 6 ASP Assessment test?

• Yes
• No

Required Question

Employer Macomb Community College

Address 16000 Hall Rd

Clinton Township, Michigan, 48038

Phone 586-445-7885

Website https://www.macomb.edu/human-resources/index.html