Administrative Assistant 3, Academic Services

PAF/Position Details

Position Details

Position Title Administrative Assistant 3, Academic Services Position Status Full-Time

Budget Summary

Base Pay $19.30 per hour

Position Summary Information

Job Description Summary

Reporting to the Assistant Vice President for Student Success, the Administrative Assistant 3, for Academic Services for Student Success & Academic Support provides confidential and administrative support including, but not limited to: the scheduling and making arrangements for meetings; pulling reports and compiling data, composing various student letters, managing administrative tasks in Student Success & Engagement; ordering supplies; budget management; and a variety of routine/administrative duties to support student success and the student experience (advising, tutoring, orientation, academic support programming and student athlete success).

The Administrative Assistant 3, for Academic Services for Student Success & Academic Support also serves as the third-floor Lewis Central receptionist, greeting and guiding all faculty, staff, students and guests who visit the third floor. (50%) The Administrative Assistant 3 plays a primary role in the daily operations of the Accommodated Testing Center and Disability Support Services, supporting operations and administrative tasks related to serving students with accommodations. The Administrative Assistant 3 plays a key role in procuring confidential exams/quizzes, exam proctoring and communicates and coordinates accordingly with faculty and other Administrative Assistants across departments. The Administrative Assistant 3 works collaboratively with Disability Support Services staff. (50%)

Please click the link for more information on our benefitsOffice of Human Resources | Benefit.

Responsibilities

Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration, and active support of the University's Mission in Catholic and Lasallian higher education.

• Provide administrative support to the Assistant Vice President Student Success, as well as other Academic Services staff, including setting up appointments, meetings and events, managing Calendly, drafting and revising documents and reports and managing mailings.
• Provide administrative support for Student Success & Engagement.
• Create and provide a welcoming, helpful, and informative experience for students, faculty, staff and families who visit the third floor of the LRC.
• Answer telephone and manage email inboxes, providing prompt and accurate information in a professional and courteous manner.
• Work closely with the Disability Support Services staff to manage the day-to-day operations of the Testing Center, including scheduling, requesting, proctoring and delivering exams.
• Support other functions of disability support services, including receiving and managing confidential student information and initiating the distribution of accommodation memos.
• Assist and support the operations of the Tutoring Center, the Lewis Central reception desk and all third floor spaces related to student success and academic support.
• Assist with planning and execution of New Flyer Orientation each summer and spring.
• Track and reconcile budgets managed by the Academic Services department and initiate ordering, purchasing and other payments.
• Provide administrative support for various student support initiatives and programs, including the First Gen Flyer Program, Welcome Days and the Flyer Success Network.
• Submit Facilities work orders and Help Desk tickets on behalf of Academic Services.
• Ensure the student success and academic support areas of the website and myLewis portal are updated and accurate at all times.
• Maintain stock of office/program supplies and manage the Leckrone Community Room.
• Other duties as assigned.

Minimum Qualifications

High school diploma required; bachelor's degree preferred. Ability to communicate effectively in all forms. Strong organizational and interpersonal skills. Ability to function as part of a team. Possess a strong sense of discretion and confidentiality in dealing with sensitive matters. Ability to work on multiple projects with frequent interruptions. Willingness to learn WC Online, Calendly and other web-based tools and software. Proficient in Microsoft Word, Excel, PowerPoint and Access.

Preferred Qualifications

Bachelor's degree. Familiar with the Family Educational Rights and Privacy Act (FERPA). Familiar with the special needs of students with disabilities, including physical, learning and mental health conditions.

Essential Duties Work hours

Full time; Monday - Friday 8:30am-5:00pm

Posting Detail Information

Posting Number S01776 Posting Date Closing Date Open Until Filled No Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

• Transcripts