Administrative Assistant 2 | Virtual Hearings Coordinator

Administrative Assistant 2 | Virtual Hearings Coordinator

Salary

$4,284.00 - $5,839.00 Monthly

Location

Pierce County - Gig Harbor, WA

Job Type

Full Time - Non-Permanent

Job Number

2026-08933

Department

Dept. of Corrections

Division

Prisons - WCCW

Opening Date

10/28/2026

Closing Date

11/4/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Administrative Assistant 2 | Virtual Hearings Coordinator

Full Time | Non-Permanent | Teamsters

Location: Washington Corrections Center for Women | Gig Harbor, WA

The candidate of choice must be comfortable working in a Prison environment as you will be required to work in facility daily.

Are you meticulous and proactive with a knack for handling time sensitive tasks? Do you have a desire to make a difference in the lives of others while working in a fast-paced, high-pressure environment? If so, the Washington Corrections Center for Women (WCCW) has the perfect career move for you! We are searching for an Administrative Assistant 2 who will serve as a critical link between incarcerated individuals, legal representatives and the court system!

As an Administrative Assistant 2, you will ensure compliance with Department of Corrections (DOC) policy 590.500 - Legal Access for Incarcerated Individuals, by facilitating timely, accurate, and efficient legal access. Daily tasks could include facilitating virtual court hearings, arrangements, trials and other court actions.

This critical role exemplifies the department's commitment to cultivating a human centered approach to our work through the critical thinking skills needed to navigate legal procedures, troubleshoot virtual hearings and ensuring compliance with all DOC polices. This role upholds WCCW's mission to improve public safety by positively changing lives, supporting justice through seamless coordination of virtual hearings, precise record-keeping, and effective communication with criminal justice partners across Washington State!

AGENCY PROFILE:

Washington Corrections Center for Women (WCCW) is Washington States largest correctional facility serving women and the states multi-custody-level facility and Reception Diagnostic Center for women. WCCW serves individuals across minimum, medium, and close custody levels and operates within a complex correctional environment requiring strong collaboration among facility leadership, custody, programs, health services, legal partners, courts, families, community organizations, and other external stakeholders.

Our mission at the Department of Corrections (DOC) is to improve public safety by positively changing lives. With more than 9,000 employees, we recognize that staff are our greatest asset, and the efforts of our dedicated workforce have garnered national recognition! Whether the work is inside a prison, out in the field, or an administrative office, DOC staff experience a high degree of personal reward knowing their efforts are creating an environment in which incarcerated individuals can learn to make choices that contribute to safer communities

For additional information about our agency, please visit doc.wa.gov.

Apply today to join our team and start making a real difference in your community!

Application Process

Begin your application process online at www.careers.wa.gov:

• Click the green Apply button on the job posting and sign in or create an account.

• Complete your application.

• Please be sure to attach the following to your application:

• A cover letter outlining how you meet the qualifications for this position,

• A detailed chronological resume,

• A copy of your unofficial college transcript (if using college credits or degree to qualify for position) and

• At least (3) three professional references - A professional reference is identified as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

• Click "Accept & Submit" to submit your application.

Incomplete application packages may disqualify an applicant from the application process.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to interview. Carefully review your application before submitting. All information may be verified, and documentation may be required. The initial screening will be solely based on the contents and completeness of the application materials submitted.

Applicants wishing to claim Veterans' Preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to your online application.

Do not include any personal photos or personally identifiable data within your application packet, such as a driver's license or social security number.

Duties

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As an Administrative Assistant 2, some of your duties will include:

• Supporting professional and responsive interactions with Criminal Justice Partners for requested court proceedings as directed by the facility legal liaison:

• Reviewing requests for virtual and telephonic court actions

• Planning and scheduling venues for requested court interactions with incarcerated individuals

• Helping incarcerated individuals navigate the court system

• Communicating with facility personnel

• Facilitating connection with courts for incarcerated individuals

• Providing troubleshooting of virtual connections

• Maintaining documentation and data related to Legal Access requests

• Completes electronic data tracking of legal court action requests, as well as child dependency actions.

• Addresses correspondence related to leave access topics

• Completing public disclosure requests

• Ensures all public disclosures tasks assigned are in accordance with direction and DOC policy.

• Other duties as assigned

Qualifications

What we need (required qualifications):

• High school diploma or equivalent

• Knowledge and well versed in DOC policies to include by not limited to:

• DOC 450.200 - Telephone Use by Incarcerated Individuals

• DOC 490.800 - PREA Prevention and Reporting

• DOC 590.500 - Legal Access for Incarcerated Individuals

• Basic computer proficiencies to include Outlook, Microsoft TEAMS and other related virtual platforms such as Zoom, SharePoint, OMNI, Excel, Word, Vizio, Canva, etc.

• Excellent communication skills both verbally and in writing

• Clear understanding and commitment to DOC Core Values

What will make your application stand out (preferred qualifications):

• One year of experience as an Administrative Assistant 1
• A Bachelors degree in business administration, public administration or closely allied field
• Two years of responsible office experience at the senior clerical level or higher
• Clerical or office work experience may be substituted for education on a year for year basis

Supplemental Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email olivia.paker@doc1.wa.gov or call us at 253-858-4274. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

Are you a current DOC employee?

• Yes
• No

02

Please indicate your highest level of education:

• High school diploma or equivalent
• Associates degree
• A Bachelors degree in business administration, public administration or closely allied field
• Masters degree or higher

03

If you have a degree obtained outside of the United States, have you included a foreign credential evaluation report with your application? (You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org)

• Yes
• No
• NA

04

Do you have knowledge of DOC policies to include by not limited to, DOC 450.200 - Telephone Use by Incarcerated Individuals, DOC 490.800 - PREA Prevention and Reporting, and DOC 590.500 - Legal Access for Incarcerated Individuals?

• Yes
• No

05

Do you have basic computer proficiencies to include Outlook, Microsoft TEAMS and other related virtual platforms (Zoom, SharePoint, OMNI, etc.) SharePoint, Excel, Word, PowerPoint, Vizio, Publisher and Canva?

• Yes
• No

06

Do you have one year of experience as an Administrative Assistant 1?

• Yes
• No

07

Do you have two years of responsible office experience at the senior clerical level or higher?

• Yes
• No

08

If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents)

• Yes
• No

09

If hired for this position, will you require employer sponsorship, either now or in the future?

• Yes
• No

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov