Academic Affairs, Administrative Skills, Business Writing, Customer Support/Service, Data Entry, Legal, Word Processing
LOCATION
Saratoga Springs, NY
POSTED
6 days ago
Job Description:
The Administrative Assistant 1 will perform office support and clerical work for the Office of Academic Affairs - Empire Online
In order to maintain a welcoming environment for prospective students, students, community members, and visiting university staff, the duties of this position include, but are not limited to:
Conduct course setup checks to ensure readiness and accuracy
Provide support for TDX ticket triage and resolution
Support digital accessibility requests
Administrative processing including travel requests and data entry
Monitor and manage departmental inboxes and calendars
Provide excellent customer service, including telephone, e-mail or in person inquiries
Provides building coverage for receptionist in the shared rotation
Actively participate in university activities
Requirements:
Minimum Qualifications:
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant 1.
OR
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for transfer) or be reachable for appointment on the current NY State Civil Service eligible list for Administrative Assistant Trainee 1.
OR
For Administrative Assistant Trainee 1 or 2: one year of permanent service in a title eligible for transfer under Section 70.1 of Civil Service Law.
For full details on the Administrative Assistant Traineeship program, go to the following link:
Administrative Assistant 1, (Salary Grade 11) NO Traineeship / no coursework requirements: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.
Work Hours: Monday - Friday - 8:30am - 5:00pm
Work Address: 1 Union Avenue, Saratoga Springs, NY
Additional Information:
Salary: SG-11 $47,695 - $58,447
Empire State University is an Equal Opportunity Employer.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT
Application Instructions:
Please include cover letter, resume and contact information for three references