| Location | Jackson, MS |
| Salary | $28,542.80–$43,620.03 Per Year |
Admin Support Assistant IV
Salary
$28,542.80 - $43,620.03 Annually
Location
25 - HINDS COUNTY, MS
Job Type
Full-Time
Job Number
9025-0371-20261022HINDS
Department
0371 - MH-CENTRAL OFFICE
Opening Date
10/22/2026
Closing Date
11/4/2026 11:59 PM Central
Agency Minimum Salary
$28,542.80
Agency Maximum Salary
$43,620.03
About the Agency
The Mississippi Department of Mental Health (DMH) certifies, provides and/or financially supports a network of services for people with mental illness, intellectual/developmental disabilities, and substance use disorders. This position is in the Mississippi Department of Mental Healths Central Office, which provides the overall statewide administrative functions for the programs and services that fall under the oversight of the agency. To inquire about this position, please contact MarQuaita Lampkin, Human Resource Director at marquaita.lampkin@dmh.ms.gov
About the Position
This is a time limited position. This position will provide administrative, clerical, receptionist, and telephone support for the Mississippi Department of Mental Health (DMH) Central Office. This position reports directly to the Human Resources Director and serves as a primary point of contact for visitors, telephone callers, and individuals seeking assistance from the agency. The incumbent is responsible for operating the agency switchboard, greeting visitors, managing incoming and outgoing mail, maintaining telephone directories and call logs, organizing files and manuals, and performing other administrative duties necessary for the efficient operation of the Central Office. The position requires strong communication, customer service, organizational, and multitasking skills, as well as the ability to exercise professionalism, discretion, and sound judgment when handling inquiries and directing calls and visitors to the appropriate personnel or division. ESSENTIAL DUTIES AND RESPONSIBILITIES • Serve as the primary receptionist for the DMH Central Office. • Provide daily administrative and clerical support to the DMH Central Office and assist with general office operations. • Perform routine clerical duties, including filing, copying, scanning, organizing documents, and maintaining office records. • Organize, update, and maintain administrative files, manuals, and other documents. • Operate standard office equipment, including computers, printers, copiers, scanners, and postage machines. • Operate the agency switchboard by answering incoming calls promptly and courteously and directing callers to the appropriate extension, employee, or division. The incumbent will be responsible for the following tasks: • Provide accurate and professional responses to general inquiries within the scope of assigned responsibilities. • Transfer calls, take messages, and ensure that messages are delivered to the appropriate personnel in a timely manner. • Maintain call logs and update the internal telephone directory to ensure accurate contact information. • Exercise sound judgment when determining the appropriate routing of calls, including urgent or emergency-related communications. • Maintain a professional, friendly, and helpful demeanor in all telephone interactions. • Notify appropriate personnel when visitors arrive for scheduled appointments or meetings. • Maintain a welcoming, professional, and orderly reception area. • Protect the privacy and confidentiality of information obtained through interactions with employees, visitors, and members of the public. • Receive, sort, date-stamp when appropriate, and distribute incoming mail to the appropriate employees, offices, or divisions. • Prepare outgoing mail and operate postage equipment in accordance with established procedures. • Follow established agency emergency procedures and applicable building security protocols. • Promptly identify and route urgent telephone calls, messages, and other communications to the appropriate personnel. • Notify building security or designated agency personnel of security concerns, unusual activity, or other issues requiring attention. • Communicate clearly and effectively in person, by telephone, and in writing. • Maintain confidentiality and exercise discretion when handling sensitive administrative, personnel, or agency-related information. • Establish and maintain effective working relationships with employees, supervisors, and visitors • Other duties as assigned
What youll need to be Successful
Preferred Qualifications
Typically requires High School Diploma or equivalent and 3-5 years of experience. AGENCY PREFERRED QUALIFICATIONS: Preference may be given to candidates who have: • Experience providing administrative, clerical, receptionist, or general office support. • Experience operating a multi-line telephone system or agency switchboard. • Proficiency in Microsoft Office applications, including Microsoft Word, Excel, and Outlook. • Experience operating postage machines and standard office equipment. • Experience managing incoming and outgoing mail, maintaining files, and organizing office records. • Strong verbal and written communication skills. • Excellent customer service and interpersonal skills. • Ability to maintain confidentiality and exercise discretion when handling sensitive information. • Strong organizational skills and the ability to prioritize tasks, manage interruptions, and complete assignments accurately and timely.
No available description
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of experience do you have? (Refer to the job posting for an explanation of related experience.)
02
What is the highest level of education (or semester hours of college) you have completed?
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406