Admin Assistant (Home Healthcare) / Program Coordinator

This is a great next‑step role for Direct Support Professionals who are ready to expand their impact through coordination, documentation, advocacy, and staff support-while still staying closely connected to the people served! We're seeking a detail‑oriented, people‑focused professional with a background in human services, health, or education-and hands‑on direct care experience-to oversee Direct Support Professionals, ensure 245D compliance, and support individuals in achieving their personal goals.

Position Details

• Pay: $50,000-$60,000 salary (based on experience)
• Schedule: Monday-Thursday, 8:00 AM-5:00 PM
• (Office closed Fridays - salaried role)
• Location: In‑office, Bloomington, MN
• Type: Direct hire / permanent role with benefits

Benefits

• Health insurance (company‑paid premium)
• 401(k) with company match
• Mileage reimbursement for client home visits
• Paid time off (PTO)
• Consistent weekday schedule with built‑in work-life balance

Key Responsibilities

• Oversee, support, and evaluate daily service delivery to ensure clients progress toward personal goals
• Ensure all documentation, Support Plans, forms, and procedures meet 245D regulatory standards
• Complete after‑visit documentation, maintain accurate records, and prepare required reports
• Communicate with case managers, counties, and care teams regarding follow‑up needs, service changes, and requests
• Provide instruction, guidance, and competency observations for Direct Support Professionals
• Serve as the primary liaison and advocate for individuals receiving services
• Review and complete incident reports, emergency reports, and corrective action items
• Add new services, verify documentation and training, and support ongoing staff development
• Conduct required 245D home visits and ensure compliance with annual paperwork, training, and service requirements

Required Qualifications

Candidates must meet one of the following education/experience pathways:

• Bachelor's degree in human services, health, or education + 1 year full‑time direct care experience
• OR
• Associate degree in a related field + 2 years full‑time direct care experience
• OR
• Postsecondary diploma in a related field + 3 years full‑time direct care experience

(Direct care experience may include work with individuals with disabilities or older adults.)

Preferred Qualifications

• Experience working in a 245D‑licensed setting
• Experience providing services in clients' homes
• Strong organizational, time‑management, and interpersonal communication skills

Why This Role?

• Make a meaningful impact while growing beyond a DSP role
• Enjoy a predictable schedule with Fridays off
• Be part of a supportive, mission‑driven environment
• Balance compliance responsibilities with real client connections

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.