The Program Assistant supports office operations, assists with daily team meetings, and acts as a liaison between clients and staff, including managing walk-ins and calls from clients and families. They coordinate and monitor team schedules to support the ACT team, ensuring adherence to the fidelity model and productivity expectations. Responsibilities include leading staff meetings and treatment planning, overseeing client admission and support services, training and supervising employees, and maintaining compliance with laws and policies. The role emphasizes creating an inclusive environment, respecting client diversity, and maintaining confidentiality. Qualifications include a BA/BS in Social Work, Psychology, or Counseling, clinical experience with adults experiencing serious mental illness and substance use, bilingual skills (preferred), and a valid driver’s license. Strong organizational, communication, and problem-solving skills are essential for success in this role.