Accounts Receivable Specialist

Accounts Receivable Specialist

Basic Fun! is a dynamic global designer and marketer of classic, innovative children's entertainment products that bring smiles to people of all ages. Our iconic brands and innovative product portfolio are sold by leading retailers and distributors in over 60 countries around the world. Basic Fun! has an omni-channel go-to market strategy with a strong presence online, in- store as well as in family entertainment venues. The Company is proud to have long-standing, valued product partnerships with A-List Licensors, including Hasbro, Disney, Mattel, Nintendo, Pokémon, Netflix, Coca Cola, Universal, Paramount, Warner Brothers, Cloudco Entertainment, NFL and NBA. Basic Fun! manages a portfolio of iconic powerhouse brands that include Care Bears, Tonka, Lite Brite, K'nex, Lincoln Logs, Tinker Toys, Playhut, Uncle Milton, Fisher Price Classics, Mash'ems,Littlest Pet Shop and Arcade 1Up, and many other trusted brands. All of us at Basic Fun! are dedicated to enriching lives and creating unforgettable moments through imaginative play.

POSITION OVERVIEW:

The Accounts Receivable Specialist contacts clients and collects outstanding payments, striking a balance between maintaining trustful relationships and ensuring timely payments.

Responsibilities include but not limited to:

• Monitor accounts on a daily basis
• Identify outstanding account receivables
• Investigate historical data for debts and bills
• Take actions in order to encourage timely payments
• Process payments and refunds
• Resolve billing issues
• Resolve customer credit issues
• Contact clients and discuss their overdue payments
• Update account status records
• Prepare and present reports on collection activities and progress
• Record information about the financial status of customers and the status of collection efforts
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
• Advise customers of necessary actions and strategies for debt repayment
• Answer customer questions regarding problems with their accounts
• Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts
• Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports

Skills, knowledge and abilities:

• Associate's Degree or equivalent experience.

• Proven experience as a Collection Specialist or similar role

• Excellent knowledge of billing procedures

• Knowledge of various collection techniques

• Contact clients and discuss their overdue payments

• Working knowledge of MS Office and databases

• Comfortable working with targets

• Knowledge of collection laws and regulations

• Excellent communication and interpersonal skills

• Problem-solving and critical-thinking skills

• Full-time on-site position located at our company's headquarter offices in Boca Raton, Florida.

We believe strongly in the philosophy that we are Better Together and that the collaboration and teamwork of being with each other in the office supports our culture the best. For this reason, we work in the office Monday through Thursday. We have chosen Friday as our optional remote workday as we believe it to be the day that is most beneficial and effective for Basic Fun! and our employees.

OUR CORE VALUES!

• We Love Delivering WOW!
• Act with Integrity and Do the Right Thing.
• Inspire Passion for Creativity and Innovation.
• Be Disciplined to Create Lasting Impact.
• Play, Have Fun and Laugh Together.
• Embrace Humility.
• Pursue Growth and Learning.
• Hustle and Act with a Sense of Urgency.
• Commit to Excellence.
• Gratitude Keeps Us Grounded.

Basic Fun! is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse environment and are proud of our inclusive culture.