Accounting Operations Supervisor / Bureau of Motor Vehicles

State of Maine

Augusta, Maine

JOB DETAILS
SALARY
$22.63–$31.95
SKILLS
Accounting, Accounting Standards and Regulations, Accounts Payable, Accounts Receivable, Administrative Skills, Analysis Skills, Coaching, Communication Skills, Community and Social Services, Continuous Improvement, Customer Relations, Customer Support/Service, Detail Oriented, Employee Orientation, Establish Priorities, Financial Control, Financial Operations, Generally Accepted Accounting Principles (GAAP), Governmental Accounting Standards Board (GASB), Identify Issues, Leadership, Maintain Compliance, Onboarding, Operational Support, Operations, Operations Management, People Management, Problem Solving Skills, Process Improvement, Regulations, Risk Analysis, Service Delivery, Team Lead/Manager, Team Player, Time Management, User Documentation
LOCATION
Augusta, Maine
POSTED
5 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department: Secretary of State / Bureau of Motor Vehicles

Division: Finance
Location: Augusta
Schedule: Monday - Friday
Grade: 21
Salary:$22.63 - $31.95

Closing Date:July 31, 2026

Join Our Team at the Department of the Secretary of State:

At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being.

Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.

Are you ready to make a difference?

We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.

About the Position:
The Accounting Operations Supervisor role oversees the General Processing team within the Accounting Unit by setting priorities, supervising staff, and providing guidance to ensure efficient operations. It manages daily deposits, accounts receivable (A/R), and accounts payable (A/P) processes while overseeing additional responsibilities based on operational needs. The role monitors workflow, identifies opportunities for process improvements, collaborates with leadership to implement enhancements, and serves as a subject matter expert for resolving operational issues relating to their team. The position also maintains knowledge of applicable laws, regulations, policies, and accounting standards, including SAAM, GAAP, GASB standards, and Office of the State Controller (OSC) guidance, to ensure compliance and accurate financial operations.

What We're Looking For:
  • Customer Service: Provide courteous, accurate, and efficient service to internal and external stakeholders, and support the team in meeting service expectations.
  • Operational Leadership: Support the team in maintaining a consistent and stable level of processing, with limited delays or backlogs, in line with Department, OSC, and legislative deadlines.
  • Collaborative Team Leadership: Build and sustain effective teams by fostering collaboration, accountability, and a respectful, productive workplace culture.
  • Professional Judgment & Attention to Detail: Apply analytical thinking and sound judgment to operational decisions while ensuring accuracy, consistency, and compliance.
  • Clear Communication: Communicate rules, policies, and changes clearly to staff, leadership, and internal and external partners.
  • Problem-Solving: Identify issues, assess risk, and implement practical, solution-focused responses, supporting staff through challenges as they arise.
  • Adaptability: Support the team through evolving policies, procedures, and technologies, including process improvement and modernization initiatives.

Key Competencies We Value:
  • People Leadership: Lead and support employees across varying levels of experience, providing coaching and guidance to help staff meet team goals.
  • Communication & Collaboration: Ability to have direct, clear conversations with professionalism and empathy, supporting staff growth and maintaining team standards.
  • Training & Workforce Development: Guide onboarding, training, and ongoing development to support staff readiness and goals.
  • Emotional Intelligence: Demonstrate self-awareness, empathy, discretion, and sound judgment, particularly in high-stress situations.
  • Continuous Improvement: Support innovation, learning, and process improvement to enhance service delivery.

In This Role, You Will:
  • Support the General Processing team in maintaining a consistent, stable level of processing, assisting with daily operations and helping prevent backlogs.
  • Maintain regular communication with the Managin

About the Company

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State of Maine