General Function: T he Accounts Receivable Specialist performs accounts receivable activities for franchisees, subleased doctors, safety plans, and/or Hudson s locations. Responds to internal and external customer inquiries in a timely and courteous manner using effective verbal and written communication skills.
Numbers & Facts
Location
Dallas, TX
Description
Must have optometry experience, along with hands-on experience in one or more of the following areas: " Claims scrubbing and filing " Payment posting " Accounts receivable follow-up within an optometry practice
General Function:
The Accounts Receivable Specialist performs accounts receivable activities for franchisees, subleased doctors, safety plans, and/or Hudson s locations.
Major Duties and Responsibilities:
Serves as the first point of contact for customer inquiries and disputes and works to resolve them promptly.
Applies cash receipts accurately and in a timely manner.
Focuses on and facilitates the timely collection of accounts receivable.
Minimizes the amount of unapplied funds.
Responds to internal and external customer inquiries in a timely and courteous manner using effective verbal and written communication skills.
Identifies financial opportunities and exposures and escalates them appropriately.
Monitors and adheres to internal control activities established by management.
Provides support, as appropriate, to internal key stakeholders and external customers.
Assumes additional responsibilities and assists with special projects as needed or directed.
Prepares schedules and reports as requested to support management and audit requirements.
Ensures compliance with Group accounting policies, regulations, and deadlines.
Researches and resolves issues, including escalated matters, in a timely manner.
Maintains a continuous-improvement mindset and proactively identifies, reviews, and implements process improvements.
Complies with established department and company internal controls.
Maintains proficient knowledge and effective utilization of systems and software within the area of responsibility.
Prioritizes workload and seeks guidance from the Manager as needed.
Escalates issues to the Manager in a timely manner.
Basic Qualifications
Bachelor s degree in accounting or equivalent experience.
2+ years of comparable accounts receivable experience.
Proficiency in Microsoft Excel.
Strong verbal and written communication skills.
Ability to handle customers professionally and effectively.
Demonstrated willingness and ability to be a self-starter, take initiative, solve problems, and pursue business opportunities.
Ability to adapt to shifting and competing priorities.
Strong analytical and problem-solving skills, including the ability to compile data, determine facts, and reach logical conclusions.
Ability to constructively challenge existing processes and take initiative to identify opportunities to grow, improve, and innovate.
Strong time-management, organizational, and communication skills, both written and verbal.
Strong organizational skills and the ability to work effectively under pressure in a fast-paced environment.
High attention to detail and a strong focus on meeting deadlines.