You will be responsible for: cash collection; credit management; processing of refunds to customers; posting bank statements; posting and allocating of payments and clarification of payment differences; reconciliation of accounts and discrepancies' clarification; answering queries related to dunning letters; performing customer credit rating research; supporting overdue control and follow-up program for customers. What we expect: relevant experience in AR processes, preferably in areas such as cash collection, customer service, and credit management; communicative English min.