Account Supervisor

Account Supervisor

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Account Supervisor who will lead all customer-specific activities for one of our key retail partners, serving as the face of the agency during conceptions, creative communications design development, sell-in, execution and analysis.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third-party vendors.
• Demonstrate working knowledge of consumer/shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing client.
• Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes.
• Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior change.
• Demonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations.

Qualifications:

• Bachelor"s Degree or equivalent experience in the area of Marketing/Brand Management required; MBA Degree or equivalent experience is preferred
• 3-5 years of experience in the role of leader/manager in an agency, brand management, and/or media production, preferably in the grocery channel
• 6+ years of experience in a consumer product, brand manager, media, or agency experience preferred
• Superior task management, interpersonal, written and verbal communications skills
• Persuasive presentation and strategic selling skills

Our focus is on influencing buyer behavior and driving sales through shopper marketing, experiential marketing, in-store event services and more. We form close relationships with the leading brands and retailers that matter most.

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs. Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results.

Essential Job Duties and Responsibilities

Personal Accountability

• When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.
• Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendors
• Demonstrate working knowledge of consumer/shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing client
• Design and lead proposal and program development presentations with limited guidance from a Director
• Establish agency thought leadership for defined area of responsibility
• Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
• When field facing, responsible for key channel or customer comprising 10%+ of the client's business
• Responsible for recruiting, hiring, training, and development of direct reports with support of a Director
• Other related duties as assigned

Cross-Functional Accountability

• Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior change
• Demonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations
• Engage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as needed
• Communicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvals
• Other related duties as assigned

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to as needed

Minimum QualificationsThe following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor"s Degree or equivalent experience

(Preferred): MBA Degree or equivalent experience

Field of Study/Area of Experience: Marketing/Brand Management

• 3-5 years of experience in the role of leader/manager in agency, brand management, and/or media production
• 6+ years of experience in consumer product, brand manage, media, or agency experience preferred

Skills, Knowledge and Abilities

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

• Excellent written communication and verbal communication skills

• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

• Creative self-start with strong relationship, organization, negotiation, and problem solving skills

• Able to work with third party properties, agencies, suppliers and media organizations

Job Will Remain Open Until Filled