Benefits:- Simple IRA
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:I opened my agency in 2012 and currently lead a team of eight. Before becoming a State Farm agent, I spent 23 years as Vice President of a packaging, trucking, and warehousing company, bringing decades of leadership and business experience into agency ownership. I'm a graduate of West Virginia University, have been married for more than 36 years, and am a proud parent of four. Outside of work, I enjoy golfing, fishing, and horseback riding.
Giving back is important to our agency, and we proudly support organizations including the Salvation Army and Habitat for Humanity.
Our agency offers a Simple IRA, 18 paid days off each year, licensing reimbursement, no weekend work, and a strong commitment to work-life balance. We believe in working hard while making sure our team has time to enjoy life outside of the office.
Our culture is positive, professional, and team-oriented. I'm looking for someone who brings a great attitude, works hard, and is ready to contribute to a successful team. If you're dependable, motivated, and looking for a stable career with an established agency, we'd love to meet you.
ROLE DESCRIPTION:As an
Account Representative for Tom Prunty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Bilingual Spanish preferred.