Benefits:- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2016 and have since grown to a team of 15 across two office locations. Before becoming a State Farm agent, I gained firsthand experience working as an agency team member, which gave me a strong foundation for eventually building and leading a team of my own. Outside of the office, I’ve been married for 12 years, have three kids, and enjoy spending time outdoors - especially hunting, golfing, and fishing.
Giving back is an important part of our agency. I serve on the Boys & Girls Club Board and stay actively involved with our local high school and community.
Our agency offers health benefits, a 401(k), competitive paid time off, licensing costs paid up front, and a strong commitment to work-life balance. After six months, team members also have the opportunity to transition to a four-day workweek, giving our team additional flexibility while maintaining a high-performing environment.
Our culture is competitive, motivated, and team-oriented. We work hard, hold ourselves to high standards, and want people who contribute positively to the team. I’m looking for someone who is detail-oriented, reliable, adaptable, and comfortable multitasking in a fast-paced environment. A positive attitude and resilience are especially important—if you’re motivated to succeed, willing to work as part of a team, and can stay optimistic when challenges arise, we’d love to meet you.
ROLE DESCRIPTION:As an
Account Representative for Zach Plackemeier - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.