Account Representative - State Farm Agent Team Member

Brenda Bond - State Farm Agent

Indianapolis, IN(remote)

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JOB DETAILS

SKILLS

Best Practices, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Documentation, Exceeded Sales Goal, Health Plan, Healthcare Reimbursement, Industry/Trade Analysis, Insurance, Insurance Sales, Interpersonal Skills, Licensing, Meet Sales Quota, Needs Assessment, Negotiation Skills, Problem Solving Skills, Property and Casualty Insurance, Regulations, Resolve Customer Issues, Revenue Growth, Sales, Sales Communications, Sales Management, Sales Pipeline, Sales Prospecting, Team Player, Time Management, Training/Teaching, Work From Home

LOCATION

Indianapolis, IN

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary
Home office stipend
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for 31 years and has grown into a strong team of 10. We’ve built a stable, supportive environment focused on long-term success and taking care of both our customers and our team.

For our team, we offer health benefits, reimbursement for licensing costs, and both individual and team-based bonus opportunities. We also provide a paid birthday holiday, quarterly team lunches, and additional time off at year-end when goals are met. We’re proud to offer flexibility, especially for students and parents, along with a strong emphasis on work-life balance.

Our office culture is supportive, flexible, and team-oriented. We’re looking for someone who is motivated, dependable, and enjoys working with others - someone who values balance, consistency, and being part of a team that works hard and supports each other.

ROLE DESCRIPTION:
We are seeking a motivated and dynamic Remote Sales Insurance Account Representative to join our growing team here at Brenda T Bond State Farm Insurance.

In this role, you will be responsible for providing exceptional service to clients, generating new business opportunities, and maintaining strong relationships with existing clients. You will work remotely, utilizing digital tools and communication platforms to achieve sales targets and deliver outstanding customer support.

RESPONSIBILITIES:

Client Engagement: Actively engage with potential and existing clients through phone calls, emails, and virtual meetings to understand their insurance needs and provide appropriate solutions.
Sales Generation: Identify and pursue new business opportunities by prospecting, networking, and leveraging referrals. Meet or exceed monthly and quarterly sales targets.
Policy Management: Assist clients with policy applications, renewals, and adjustments. Ensure all documentation is accurate and compliant with industry regulations.
Customer Support: Provide ongoing support and service to clients, addressing inquiries, resolving issues, and ensuring client satisfaction.
Product Knowledge: Stay informed about the company’s insurance products, industry trends, and regulatory changes. Provide clients with up-to-date information and advice.
CRM Management: Maintain accurate and up-to-date records of all client interactions, sales activities, and pipeline status in the company’s CRM system.
Team Collaboration: Work closely with other team members and departments to ensure a seamless client experience and to share best practices.

QUALIFICATIONS:

Experience: Previous experience in insurance sales, account management, or a related field is required.
Licensing: Must hold a valid property & casualty insurance license as well as a life & health license.
Skills: Strong communication, negotiation, and interpersonal skills. Proficient in using digital communication tools and CRM software.
Self-Motivated: Ability to work independently and manage time effectively in a remote work environment.
Customer-Centric: Demonstrated commitment to providing high-quality customer service and building long-term client relationships.

Join our team and help us deliver top-tier insurance solutions to clients, all from the comfort of your home!

This is a remote position.

Account Representative - State Farm Agent Team Member

Brenda Bond - State Farm Agent

Indianapolis, IN(remote)

About the Company

Brenda Bond - State Farm Agent

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