Account Representative - State Farm Agent Team Member

Coordinate with corporate departments (Underwriting, Claims, etc. ) to ensure that customer's requested policy changes are completed accurately and timely. Review Auto, Home, Life, and Health Insurance policies with current customers Manage customer accounts and update information in the database.

Benefits:

• Hourly + Commission
• Monthly insurance stipend
• Licensing assistance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Flexible schedule
• Free food & snacks

ROLE DESCRIPTION:
Grow your career while you protect your community! As an Account Representative at the O'Malley Agency, you would play a vital role in our business operations and customers’ satisfaction. You'd help improve the lives of our customers through meaningful conversations and needs based recommendations. Perhaps most importantly, you'd be a resource to State Farm's customers in their times of need.

Below is a list of some basic responsibilities and qualifications we're looking for. If you're an attentive, sociable, and sales-minded professional, please submit your application!

RESPONSIBILITIES:

• Discuss Auto, Home, Life, and Health Insurance quotes with prospective customers
• Quote State Farm policies over the phone and during in-office appointments with prospective customers
• Bind coverage with customers in-office, over the phone, and online
• Attend networking and community events sponsored by the O'Malley Agency
• Review Auto, Home, Life, and Health Insurance policies with current customers
  • Manage customer accounts and update information in the database
  • Assist customers with policy changes and inquiries
• Process insurance claims and follow up with customers on claim status
• Coordinate with corporate departments (Underwriting, Claims, etc...) to ensure that customer's requested policy changes are completed accurately and timely

QUALIFICATIONS:

• Excellent communication skills
• Strong work ethic & dedication to helping others
• Indiana Property & Casualty Producers license (We'll help you earn this!)
• Indiana Life, Accident, & Health Producers license (We'll help you earn this!)
• Strong CRM skills, multi-tasking abilities, and attention to detail