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Account Representative - State Farm Agent Team Member

Paul Lanari - State Farm Agent

Austin, TX

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JOB DETAILS
SKILLS
Business Operations, Coaching, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Licensing, Marketing, Multitasking, Operations, Reimbursement, Resolve Customer Issues, Sales, Time Management, Track Customer Issues, Training/Teaching, Vision Plan
LOCATION
Austin, TX
POSTED
25 days ago
Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

ABOUT OUR AGENCY:
Our agency opened in 2025 and is a growing team of four focused on building a strong, community-centered business. Before becoming a State Farm agent, I spent 15 years in a corporate environment. I was drawn to agency ownership because I wanted to be more involved in the community and have the opportunity to help a wide range of people in a meaningful way.

We stay actively connected to the local community and look for opportunities to give back and build lasting relationships.

For our team, we offer a 401(k), health, dental, and vision benefits, a strong emphasis on work-life balance, and reimbursement for licensing costs to support your growth.

Our office culture is centered around support, development, and success. My role is to help the team succeed by providing hands-on coaching, role play, and guidance to help you grow your skills, take great care of customers, and maximize your earning potential. We’re looking for someone who is genuine, self-motivated, and driven to achieve. If you enjoy being proactive, building relationships, and delivering a great customer experience, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Paul Lanari - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.


About the Company

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Paul Lanari - State Farm Agent

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