Accounts Receivable, Cross-Functional, Customer Satisfaction, Customer Support/Service, Employee Benefits, Financial Trend Analysis, High School Diploma, Maintain Compliance, Market Share, Marketing, Order Processing, Pricing, Profit & Loss, Regional Sales, Resolve Customer Issues, Restaurant, Revenue Growth, Safety/Work Safety, Sales, Sales Presentation, Sales Strategy, Stock Purchase Plans, Territory Management, Time Management, Track Customer Issues, Willing to Travel
1421565, No, 6930, 3921, 1, 0.0, 0.0, 23-Jul-2026, Account Representative Multi-Unit, Performance Food Group Customized Distribution Tennessee (0152), Position Details:
- This position is located onsite at our PFG Customized OPCO in Lebanon, TN.
- Travel expectations 20%
We Deliver the Goods:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America's food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Responsible for the development of regional multi-unit account business, with emphasis on overall profitability through both new sales and account penetration. Also, supports customer service activities for regional and national chain customers, thereby increasing visibility of the Company in the marketplace and maximizing market share. Functions as a team member within the department and cross-functions, as required, and performs any duty assigned to best serve the company.
Responsibilities may include, but not limited to:
- Generates additional business through analyzing individual customers; samples products with existing and potential customers; plans general sales strategy including time and territory management; plans sales approach with individual customers; and conducts effective sale presentations.
- Grows sales and profit margins on an ongoing basis.
- Sets up new customer accounts by determining pricing; works with Credit Department for initial authorization; and other center personnel for scheduling of order-taking, deliveries, etc. Performs initial follow-up work with customer ensuring delivery and products are satisfactory.
- Ensures customer satisfaction by providing an exemplary level of service by working closely with other center personnel to coordinate efforts to prevent and resolve customer problems. May be personally responsible for making deliveries in emergency situations.
- Builds additional business with current customers by selling them on additional products in order to maximize profitability of individual accounts.
- Minimizes accounts receivable problems by monitoring accounts for compliance with credit terms and follows-up on any problems
- Maintains awareness of pricing trends within sales territory, particularly for products, to ensure competitive pricing.
- Performs other related duties as assigned
- 149858BR, 825 Maddox-Simpson Parkway, Lebanon, Tennessee (TN), 1st Shift, Full Time, Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement., High School Diploma, GED or Equivalent Experience
1-2 Years of Foodservice industry sales experience or related area., PFG Customized, Sales, Bachelors Degree in Business Management, sales/marketing or Equivalent work experience in related field.
2-4 Years of Foodservice industry sales experience.
Consistent work history with increasing levels of responsibility., Tennessee,
PFG Customized Distribution meets the unique needs of some of America's most recognized national chain restaurants, including Cracker Barrel, TGI Friday's, Outback Steakhouse, Red Lobster, and Ruby Tuesday. Providing customized attention and a centralized contact for product lines, menu changes, and account coordination, PFG Customized serves customers across the U.S. and in more than 40 countries., Click Here for Benefits Information, $60,000. - $75,000. with bonus opportunity