Accounts Receivable, Analysis Skills, Billing, Business Administration, Communication Skills, Conflict Resolution, Corrective Action, Customer Relations, Detail Oriented, Incentive Programs, Interpersonal Skills, Logistics, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Office Equipment, Physical Demands, Presentation/Verbal Skills, Process Improvement, Resolve Customer Issues, Sales Management, Status Reports, Team Player, Time Management, Trend Analysis, Writing Skills
LOCATION
Houston, TX
POSTED
30 days ago
Essential Job Functions
Responsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise.
With direction from the account manager, manage the invoices and account receivables for the account.
Works closely with the project team in order to maintain a continuous knowledge of the account status at all times.
Ensures that all processes and procedures are followed and work toward process improvement
Understanding of company capabilities and service, and gain the ability to effectively communicate all offerings to the client.
Reports to the Account Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
Report analysis, trending and corrective actions
Other Skills & Abilities
People skills required in order to create, maintain and enhance relationship with customer
Extremely detail oriented
Technical competence (excel, word, power point etc.)
Motivated, goal oriented
High level of initiative and work well in a team environment
Excellent written and oral communication skills
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Education & Experience
BA in Business Administration or four years related experience
Certification & Licenses
Professional certification may be required in some areas
Physical Requirements
Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability to adjust focus
Job may require extended sitting or standing, use of standard office equipment.
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.