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Account Manager Technical Education

Hired by Matrix

  • Cary, NC
  • 1 day ago
  • $45.24–$49.56 Per Hour

Highlights

Project emphasizes collaboration among Service Sales, Regional Service Managers (RSMs), and Technical Education to assess compliance with trained engineers within hospitals, while also identifying and delivering targeted educational opportunities to help hospitals achieve and maintain compliance. Account Manager identifies training gaps, develops account-specific engagement plans, coordinates customer communications, and facilitates engineer enrollment in training programs.

Numbers & Facts

LocationCary, NC
IndustryStaffing/Employment Agencies
Salary$45.24–$49.56 Per Hour
Company Size100 to 499 employees
Websitehttp://www.hiredbymatrix.com

Description

At-a-Glance:
Are you ready to build your career by joining a multi-national MedTech organization. If so, our client is hiring an Account Manager – Technical Education.

Position Type:
  • Contract
  • Onsite
Required
  • BS/BA in related discipline or 5 years’ experience in the related field
  • SAP experience strongly preferred
  • Typically, successful experience in related field and successful demonstration of Key responsibilities and Knowledge as presented above.
  • Travel possible 25%
  • Understanding of the healthcare education marketplace; diagnostic imaging and therapy experience preferred
  • Excellent verbal, written, and presentation communication skills
  • Proven ability to build trust and credibility with customers at multiple organizational levels
  • Ability to manage multiple customer accounts, transactions, and priorities effectively
  • Detail oriented, process driven, and customer focused with strong ownership and accountability
  • Strong understanding of project objectives, technical education offerings, registration processes, and organizational priorities.
  • Demonstrates exceptional project coordination, stakeholder management, and communication skills while ensuring a high-quality customer experience and successful program outcomes.
Responsibilities:
  • Account Manager Technical Education serves as the primary point of contact for all technical education project related activities
  • Responsible for overseeing the successful execution of the program.
  • Project emphasizes collaboration among Service Sales, Regional Service Managers (RSMs), and Technical Education to assess compliance with trained engineers within hospitals, while also identifying and delivering targeted educational opportunities to help hospitals achieve and maintain compliance.
  • Working closely with Regional Service Managers (RSMs), customers, and Technical Education leadership.
  • Account Manager identifies training gaps, develops account-specific engagement plans, coordinates customer communications, and facilitates engineer enrollment in training programs.
  • Responsible for driving training participation, ensuring visibility among stakeholders, and helping hospitals achieve and maintain compliance requirements through targeted technical education.
  • Operational Execution Project
    • Serve as the primary point of contact for the project within the Technical Education team.
    •  Build and maintain trusted, long term relationships with internal teams, customer stakeholders and decision makers to execute the goals and objectives of the project.
    •  Manage assigned project accounts throughout the customer engagement lifecycle.
    •  Partner with RSMs to develop account-specific strategies for hospitals identified with training gaps.
    •  Ensure customers understand available training solutions and compliance requirements.
  •  Training Coordination
    • Maintain alignment between customer needs, training availability, and project objectives.
    • Participate in project planning and review meetings with RSMs and Technical Education
    •  Identify appropriate technical education offerings based on system-specific training gaps.
    •  Coordinate engineer registrations for instructor-led, virtual, and web-based training programs.
    •  Monitor enrollment progress and address scheduling or registration challenges.
  • Communication Management
    • Execute customer communication plans developed in collaboration with RSMs.
    •  Conduct outreach to hospitals regarding identified training opportunities.
    •  Maintain regular communication with customers regarding training schedules, prerequisites, and registration requirements.
    •  Document customer interactions and project updates.
Get in Touch:
We want to hear from you! If you think you’d be a good match, submit your resume and reach out to Sparsh at (862) 895-5696 to learn more.
 
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About Company

We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success. Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.

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