Account Manager

Bauer's Intelligent Transportation is looking for an account manager to join our highly successful sales team in San Francisco. Bauer's IT is the Bay Area leader in luxury bus & shuttle service for individuals and the enterprise. Established in 1989 by Gary Bauer, Bauer's IT is committed to exceptional, environmentally conscious service.Essential Duties and ResponsibilitiesOversee scheduling of regularly assigned project personnel and arrange the assignment of backup personnelOversee distribution and/or collection of daily and monthly operating reports and summariesEnsure maintenance of project accounts and accuracy of monthly invoicesRespond quickly to operational problems and customer complaintsAct as liaison between Bauer's IT and the assigned accountDevelop and implement program and department policies, goals and objectivesDevelop program operating procedures and records maintenance systemManage personnel in transportation programs including recruitment, training, supervision, and evaluationDevelop and maintain staff relationships to achieve high staff morale, productivity, teamwork, and retentionResponsible for budget forecasting and control, establishes and maintains maximum program services and purchasing within the limitation of budgetary constraintsEnsures that the program is compliant with local, state, and federal government regulationsResponsible for chartered services within the account, including quotes, bookings, and management of special eventsProvides for quality assurance of program performanceKnowledge, Skills and Abilities RequiredA customer-oriented commitment to quality improvementAn excellent leader and educator who demonstrates a “can-do” attitudeExcellent verbal and written communication skills; proficient in Microsoft Office products and various operating systemsKnowledge of industry specific training in aspects of paratransit operationsKnowledge of managing vehicle care and maintenance programsAbility to problem solve and work successfully in high-stress situationsRequirements:2-5 years experience as an Account ManagerBachelor's degree in communications, business, marketing, or related field preferredStrong problem-solving skillsExceptional verbal and written communication skillsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Customer Service and ManagementIndustries: Ground Passenger Transportation and Transportation Programs#J-18808-Ljbffr