Account Manager - Sales (Farmer)

Balance Claims LLC

Indianapolis, IN

JOB DETAILS
SKILLS
Cold Calling Skills, Communication Skills, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Insurance, Microsoft Office, Onboarding, Organizational Skills, Performance Metrics, Record Keeping, Reporting Skills, Roofing, Sales, Sales Management, Up-Selling
LOCATION
Indianapolis, IN
POSTED
2 days ago

We are seeking a proactive Account Manager to join our Indianapolis headquarters. This full-time role manages an existing book of ~$1.5 million, focusing on client retention and account growth without cold calling.

  • Responsibilities include upselling services, supporting client onboarding, conducting 35-40 daily client calls, collaborating with internal teams, and managing KPIs related to revenue and client satisfaction.
  • Maintain detailed CRM records and provide reports to ensure high-quality service.

  • Qualifications include industry experience in BPO, insurance restoration, or roofing sales, strong communication skills, proficiency in Microsoft Office, and organizational abilities. Familiarity with EOS is a plus. The role offers a competitive salary with incentives, focusing on maximizing client value and satisfaction for contractors in construction-related fields.

About the Company

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Balance Claims LLC