Account Manager

What We NeedCorpay is currently looking to hire an Account Manager within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Lexington, KY. In this role, you will maintain, nurture, and grow existing client relationships while delivering best-in-class customer experience through strategic account management. You will report directly to the Client Services Manager and regularly collaborate with internal departments to ensure account success.How We WorkAs an Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:

Assigned workspace and office set upCompany-issued equipmentFormal, hands-on training

Role ResponsibilitiesThe responsibilities of the role will include:

Building and maintaining lasting client relationships, including extensive knowledge of accounts and client production trendsManaging client communications, conflict resolution, and compliance on deliverables and revenueCollaborating with internal departments to ensure account successDriving account retention and growth through strong performance and relationshipsMonitoring and managing accounts according to key metricsCommunicating directly with clients via in-person, phone, and electronic channelsConducting regular business reviews (monthly, quarterly, year-end) using internal reporting toolsExhibiting knowledge of hotel industry and markets associated with client industryAttending scheduled trainings, meetings, and events as assignedTraveling as necessary to meet client needsPerforming other duties as assigned

Qualifications & Skills

Bachelor's degree preferred or 3-5 years of account management experiencePrevious account management experienceStrong negotiation, teaching, and reporting skillsAbility to work in a team environment and deliver superior service with accuracyProficiency in Microsoft Word, Excel, and OutlookCritical thinking and problem-solving skillsHigh level of professionalism and initiativeExcellent communication and interpersonal skills

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire

Automatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes