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Account Manager I, Amazon Global Logistics

Amazon

Irvine, CA

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JOB DETAILS
SKILLS
Business Development, Business Operations, Communication Skills, Consulting, Corporate Policies, County Ordinances, Customer Relationship Management (CRM) Systems, Customer Support/Service, Exceeded Sales Goal, Federal Laws and Regulations, Forecasting, Identify Issues, International Sales, Logistics, Market Analysis, Marketing, Metrics, Microsoft Excel, Microsoft Visual Basic for Applications (VBA), Military, Negotiation Skills, Onboarding, Operational Support, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Product Management, Project/Program Management, Purchasing/Procurement, Python Programming/Scripting Language, SQL (Structured Query Language), Sales, Sales Management, Sales Operations, Sales Pipeline, Sales Prospecting, Sales Support, Salesforce.com, State Laws and Regulations, Supply Chain, Vlookups
LOCATION
Irvine, CA
POSTED
Today
DescriptionThe Account Manager role is responsible for identifying and converting new growth opportunities for Amazon Global Logistics. You will work closely with Fulfillment by Amazon (FBA) Sellers to understand their supply chain needs and provide tailored logistics solutions, ultimately drivingsales and improving the Seller experience.Key job responsibilities* Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics' suite of services to meet or exceed sales targets (e.g., Sellers launched, volume, revenue)* Identify opportunities for account growth and program expansion* Proactively consult with FBA Sellers to understand their supply chain needs and provide solutions-based recommendations* Build relationships with internal and external stakeholders through remote and in-person meetings* Oversee account management activities, including forecasting, operational troubleshooting, seller education, and metric tracking to measure Seller experience and business performance* Coordinate with internal teams to onboard new sellers and support operational requirementsA day in the lifeAs an Account Manager, you will be a sales and business development-oriented individual, tasked with identifying and converting new opportunities with a high degree of customer obsession. You will engage with FBA Sellers on a daily basis, developing pipeline management plans to meet stretch onboarding and conversion goals. This role requires working in a high-volume, fast-paced environment across various global teams.About the teamFormed in 2020, the US Account Management Team within Amazon Global Logistics works closely with FBA Sellers, providing onboarding support, operational insights, and direction for new and existing logistics products and services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a high-quality logistics experience.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: Qualifications* Bachelor's degree* 2+ years of professional or military experience* Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing* Experience in selling nascent products/services into new markets* Experience with pipeline management skills to include utilization of Salesforce or other CRM tools* Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.Preferred Qualifications* 3+ years of logistics operations experience* 2+ years of business development, or account management with a proven ability to deliver results experience* Knowledge of SQL or Python* Experience with written and verbal communication and presentation* Experience analysing market opportunities, engaging and negotiating with customers, and defining new areas of innovation* If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at CA, Irvine - 23.00 - 40.00 USD hourlyUSA, NY, New York - 25.00 - 44.00 USD hourlyUSA, WA, Bellevue - 23.00 - 40.00 USD hourly

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles

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