This role involves direct client communication, offering essential information and support, and collaborating closely with our partner companies to deliver a seamless and efficient service.
Responsibilities:
- Handle all client inquiries with a commitment to achieving 100% client satisfaction.
- Manage inbound calls and provide information related to exiting out of contracts.
- Ensure accurate tracking and management of client data.
- Participate in training and team meetings, contributing to a collaborative work environment.
- Manage a portfolio of approximately 90 - 120 clients.
Qualifications:
- Proficient in Microsoft Office Suite.
- Detailed, organized, with excellent time management skills.
- Team player with the ability to work independently and take initiative.
- Self-motivated and able to operate with minimal supervision.
- This is an on-site position and NOT remote.
Benefits:
- Opportunities for professional development and growth.
- A supportive team environment and a positive workplace culture.
- Long-term job security and employee recognition programs.
Job Types: Full-time, Contract
Pay: $18.00 per hour