Account Manager - EDU

iboss

Indianapolis, IN

JOB DETAILS
SKILLS
Adoption, Communication Skills, Contract Approval, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Internet Security, Problem Solving Skills, Sales, Sales Management, Sales Support, Support Documentation, Technical Leadership, Technical Support
LOCATION
Indianapolis, IN
POSTED
2 days ago

We are seeking an Account Manager to build strategic, long-term relationships with customers and partners, ensuring they achieve their desired outcomes with our products. The ideal candidate has experience in enterprise networks, cybersecurity, and customer success, with a curiosity for system functions and problem-solving skills. Responsibilities include maintaining customer satisfaction, renewing contracts, expanding product adoption, advising on new features, providing feedback to product teams, managing technical support issues, documenting interactions, and supporting sales activities. Qualifications include a bachelor’s degree, sales experience, strong communication skills, and a customer-focused attitude. Benefits include a supportive work environment and competitive salary. All applicants will be considered without discrimination; sponsorship is not available.

This role offers the chance to work with complex networks, helping protect organizations from threats.

About the Company

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iboss