Account Manager
Do you have a passion for service? Ready to build a career - not just find another job? Metro One Loss Prevention Services Group has the opportunity you've been looking for!
About Us
At Metro One LPSG, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we're growing fast! If you're ready to join a company that values your commitment and supports your career goals, apply today.
What We Offer
Weekly Pay - Your hard work is rewarded quickly
Competitive Benefits - Health, dental, vision, and more
Flexible Schedules - Because work-life balance matters
401(k) Program - Invest in your future
Easy Online Application Process - Get started in minutes
Paid Training & Operational Support
Account Manager Responsibilities
Ensure all security officers are trained on mobile applications for timekeeping and attendance recording in the field
Maintain overtime standards through effective scheduling and recruitment support strategies
Maintain adequate staffing levels across assigned locations
Review client assignment requests and ensure officers meet both company and client standards prior to assignment
Enforce attendance standards through corrective action for tardiness, excessive call-outs, and no call/no show incidents
Proactively monitor and adjust stand-by programs for holidays, weather conditions, and staffing trends
Support Recruiters with interviewing, onboarding, scheduling, and deployment of new hires
Identify top-performing officers for advancement opportunities
Communicate pay rate changes accurately to Payroll and Human Resources
Respond promptly to payroll discrepancies submitted by officers
Utilize Guard Tour applications for field visit documentation
Respond urgently and professionally to client concerns
Conduct site visits, document opportunities for improvement, and implement corrective action when necessary
Ensure compliance with post orders, uniforms, retraining requirements, and licensing standards
Qualifications & Requirements
Strong oral and written communication skills
Outgoing personality with strong organizational, leadership, and customer service abilities
Experience in recruiting functions and client relations preferred
Minimum of two years of management experience required
High energy, strong focus, and a team-oriented mindset
Ability to multi-task and meet deadlines in a fast-paced environment
Why Metro One?
If you're looking for more than just a job - if you want to be part of a growing, supportive team where your hard work truly matters - Metro One is your next career move. We are committed to delivering unmatched service to our clients while creating a best-in-class work environment for our employees.
Grow your career. Strengthen your skills. Make a difference.
Metro One LPSG is an Equal Opportunity Employer.
Must have an active Virginia Guard Card!
Weekly pay! Direct deposit! Vacation paid time- off