The Staff Pad has partnered with a global leader in fine art logistics, to hire an experienced and client-focused Account Manager.
This is an exciting opportunity to work with high-value collections, prestigious clients, and complex logistics projects in a fast-paced, detail-driven environment.
What You’ll Do
As an Account Manager, you will act as a strategic partner to clients while leading projects from initial consultation through completion.
Client Relationship Management
- Serve as the primary point of contact for assigned client accounts
- Build and maintain strong, long-term client relationships
- Understand client needs to deliver tailored logistics solutions
- Represent the company at meetings, site visits, and industry events
Project & Operations Leadership
- Manage domestic and international shipments end-to-end
- Coordinate with internal teams (operations, dispatch, storage, finance)
- Oversee packing, transport, and installation of high-value items
- Ensure projects meet timelines, budgets, and service expectations
Compliance & Documentation
- Prepare and manage customs and regulatory documentation
- Ensure compliance with import/export requirements
- Maintain accurate inventories and shipping documentation
Financial Management
- Develop quotes and invoices aligned with profitability targets
- Track project costs and margins
- Support revenue goals (monthly individual target: $80,000)
Collaboration & Team Support
- Partner with leadership on complex accounts
- Mentor junior team members
- Collaborate across national and international teams
Business Development
- Grow existing client accounts and identify new opportunities
- Support marketing and client engagement initiatives
- Contribute to pricing and service strategy
What We’re Looking For
- Bachelor’s degree or equivalent experience
- 5+ years of account management experience in fine art logistics, luxury services, design, or similar industries
- Experience managing high-value client portfolios and complex projects
- Strong understanding of logistics operations and project costing
- Excellent communication, organization, and negotiation skills
- Proficiency in Microsoft Office (Moveware or The Studio is a plus)
Why This Opportunity ?
- Work with a globally respected leader in fine art logistics
- Exposure to high-profile clients and unique, high-value projects
- Collaborative, team-driven environment with growth potential
- Opportunity to make a direct impact on client experience and business success
If you are dependable, detail-oriented, and take pride in delivering exceptional service, we invite you to bring your skills to a team where precision, professionalism, and care make every assignment count.
Join an organization trusted for over 40 years by collectors, galleries, designers, and auction houses worldwide, delivering white-glove logistics with precision, discretion, and care.