Account Manager

Internal Title: Account Executive

Department: Account Management

Location: On-Site 

Who we are:

Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market. Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging and delivery. 

Account Executive

If you want to be engaged, make a difference and move the needle, read on! If you are upbeat, dynamic, high energy, organized, can take initiative and have a passion for customer support, operation excellence, and a bit of sales, this is your opportunity to join the team of an award-winning company. Beauty Industry and/or Manufacturing Experience is a plus! 

Critical Success Factors

1. Project Management

2. Skincare Knowledge and Passion

3. Technology Savvy

4. Hospitality Heart

5. Service Orientation

Job Summary

• Must be able to work to achieve optimum customer service, revenue, and long-term account goals that align with company goals while maintaining a satisfying lifetime relationship with the client.

• The Account Executive will process sales orders with existing clients

• The Account Executive will handle the business relationships for major accounts and the company and must be detail-oriented and motivated.

Duties & Responsibilities

• Exceed sales order goals and expectations for mutually agreed client quotas

• Manage, renew, and renegotiate terms with existing clients

• Review and prepare RFPs

• Meet strict deadlines and respond in a timely and professional manner

• Arrange meetings with potential clients to discuss their needs

• Address any necessary issues with potential clients before contracts are signed

• Work as a partner to help clients reach their goals through superior customer service

• Present client ideas, information, and needs to other departments, including the marketing team, the creative team, project managers; present information in any relevant meeting or review

• Manage the account GP margins and budget

• Ensure all process timelines are met and up-to-date

• Maintain good client relationships while building new client relationships

Requirements & Qualifications

• Provide superior customer service to exceed customer expectations

• Able to work in a fast-paced environment with a very positive attitude

• Persuasive and unafraid to negotiate; has good business sense

• Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently

• Possesses excellent interpersonal and customer service skills

• Able to multi-task while efficiently managing priorities

• Excellent written and verbal communication skills

• Pays strict attention to detail

• Minimum of three years related experience in sales, management, or relevant role in the industry

• Superior computer skills; proficient in Microsoft Office Suite; knowledge of Salesforce or other programs a plus

• Bachelor’s degree in business or related field; or equivalent experience required

Cosmetic Solutions LLC. is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.