Account Coordinator-Small Group Sales

Blue Cross and Blue Shield Association

Kansas City, MO

JOB DETAILS
SKILLS
Administrative Skills, BSP, Brokerage, Change Requests/Orders, Customer Support/Service, Desktop PC, Health Insurance, Identify Issues, Insurance Sales, Interaction Flow Diagram, Life Insurance, Marketing, Microsoft Office, Online Marketing, Organizational Skills, Sales, Sales Management, Team Lead/Manager
LOCATION
Kansas City, MO
POSTED
30+ days ago

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience.  Some of our offerings include:

Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute

Annual incentive bonus plan based on company achievement of goals

Time away from work including paid holidays, paid time off and volunteer time off

Professional development courses, mentorship opportunities, and tuition reimbursement program

Paid parental leave and adoption leave with adoption financial assistance

Employee discount program

Job Description Summary: This role will assist the account executives and sales coordinator with basic/administrative support on sales related activities.

Job Description

Work closely with Account Management team to execute or finish out various administrative tasks requested by brokers

Assign broker permissions on EasyApps e-enrollment system

Oversee processing of groups in EasyApps portal; troubleshoot issues with NBU/EA

Distribute and manage lead flow from interactive desktop and marketing activities

Handle various reporting requests from brokers including BSP utilization, ASO reports, etc.

Follow up on missed membership change requests

Communicate claims questions/issues from brokers/members and provide effective summary to account manager/broker

Manage groups being reallocated into new markets due to MLR results

Minimum Qualifications

High school diploma or any combination of education and required experience.

1 year experience in a sales, marketing, and/or customer service environment.

Beginner level knowledge and skill with Microsoft Office.

Beginner keyboarding skills

A life and health Insurance sales license is required within 45 days of hire.

Preferred Qualifications

Health insurance license

Intermediate level knowledge and skill with Microsoft Office

Intermediate level knowledge of FACETS system

Bachelor's degree in business or related academic discipline

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

About the Company

B

Blue Cross and Blue Shield Association

At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Insurance
WEBSITE
https://www.bcbs.com/about-us/careers