Account Coordinator

Crestfield Talent is seeking an organized, motivated, and customer-focused Account Coordinator to support client relationships, coordinate account activities, and ensure smooth communication between customers and internal teams.

This hybrid position is ideal for individuals who enjoy working with people, managing multiple priorities, and contributing to a positive customer experience.

Key Responsibilities

• Support daily communication with existing clients and business accounts

• Respond to customer inquiries and provide timely assistance

• Coordinate account activities and customer service requests

• Maintain positive relationships with clients and internal teams

• Track account updates and customer interactions using CRM software

• Assist with customer onboarding and account setup

• Coordinate with sales, operations, and customer support departments

• Monitor customer requests and follow up on outstanding issues

• Identify opportunities to improve customer satisfaction

• Prepare account updates and communicate relevant information to team members

• Support account retention and relationship-building initiatives

Qualifications

• Strong written and verbal communication skills

• Excellent organizational and interpersonal abilities

• Customer-focused with strong problem-solving skills

• Comfortable using computers, CRM software, and Microsoft Office

• Ability to manage multiple responsibilities and meet deadlines

• Strong attention to detail

• Ability to work independently and collaboratively

• Previous experience in customer service, account coordination, sales support, or client relations is preferred but not required

Preferred Skills

Account Coordination • Customer Service • Client Relations • Account Management • CRM Software • Customer Communication • Relationship Building • Customer Onboarding • Sales Support • Problem Solving • Microsoft Office • Time Management • Team Collaboration • Customer Satisfaction

Position Highlights

• Hybrid work arrangement

• Full-time employment

• Client-facing responsibilities

• Collaborative professional environment

• Opportunities for professional development and career advancement