Account Coordinator

Crestfield Talent is seeking a motivated and detail-oriented Account Coordinator to support client relationships, coordinate account activities, and help ensure a positive customer experience.

This hybrid role is suited for someone who enjoys working with clients, managing multiple priorities, and collaborating with different teams to support business operations and customer satisfaction.

Responsibilities

• Support daily account management activities and client communications
• Maintain positive relationships with existing customers and business clients
• Respond to client inquiries regarding products, services, and account information
• Coordinate customer requests with internal departments
• Monitor account activities and provide timely updates to clients
• Assist account managers with client projects and ongoing initiatives
• Track customer feedback and identify opportunities for improvement
• Support client onboarding and account setup processes
• Maintain accurate customer information using CRM software
• Collaborate with sales and customer success teams to improve client satisfaction

Qualifications

• Strong written and verbal communication skills
• Excellent interpersonal and relationship-building abilities
• Strong organizational and time management skills
• Comfortable using CRM software and Microsoft Office
• Ability to manage multiple client requests and priorities
• Strong problem-solving and customer service abilities
• Previous experience in customer service, account management, sales support, or related fields is preferred

Skills

Account Coordination • Account Management • Client Relations • Customer Service • CRM Software • Customer Success • Client Communication • Relationship Management • Customer Onboarding • Sales Support • Problem Solving • Cross-Functional Collaboration • Organization • Time Management

Position Highlights

• Hybrid work arrangement
• Full-time schedule
• Client relationship and account coordination responsibilities
• Collaborative professional environment
• Opportunities for professional development and career advancement