Account Coordinator

This is a high-communication, fast-paced role where you will be the main point of contact for customers, ensuring smooth execution, accurate scheduling, and strong service. We work closely with our customers to manage the full flow from port, warehouse to final destination, providing high-touch service and real-time communication.

Benefits:

• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

We are looking for candidates with a strong understanding of all transportation modes.

• An action-oriented problem solver. Process improvement oriented with priority setting and able to handle multiple projects. Ability to make timely decisions. Able to cope in a fast-paced environment. Good communication skills across all levels and functions of the organization. A true team player
• High-touch role managing customer relationships, drayage coordination, and scheduling deliveries.
• Must have experience in freight, drayage, or logistics coordination

About Us


Top Notch Freight Systems is a rapidly growing logistics company specializing in drayage, freight coordination, imports and exports. We work closely with our customers to manage the full flow from port, warehouse to final destination, providing high-touch service and real-time communication.


We are building a structured, scalable operation and are looking for the right people to grow with us.


Position Overview


We are looking for an experienced Logistics Account Manager for customer relationships and manage the coordination of freight from port to warehouse.


This is a high-communication, fast-paced role where you will be the main point of contact for customers, ensuring smooth execution, accurate scheduling, and strong service.


You will work closely with our operations team to ensure every load is handled efficiently.


Responsibilities


Manage and communicate with assigned customer accounts


Coordinate drayage shipments from port to warehouse


Schedule pickups, deliveries, and warehouse appointments for dispatchers


Enter and manage loads in TMS


Provide updates and maintain proactive communication


Work with dispatch and operations to ensure successful execution


Handle issues, delays, and customer concerns professionally


Identify opportunities to grow existing accounts


Requirements


Experience in logistics, freight, or drayage (REQUIRED)


Strong understanding of shipping coordination and scheduling


Excellent communication and problem-solving skills


Ability to manage multiple shipments and priorities at once


Experience with TMS systems (preferred)


Comfortable working in a fast-paced, high-accountability environment


What We’re Looking For


Someone who takes ownership of their accounts


Strong communicator who keeps customers informed


Solution-oriented mindset


Ability to stay organized under pressure


Why Join Top Notch Freight Systems?


Become apart of a growing company with real opportunity for advancement


Help build and shape internal systems and processes


Work directly with leadership


Opportunity to grow into senior roles as we scale