Academic Program Manager - Medical Billing and Coding

Position Status: Exempt

Work Hours: Mon-Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled work day.

Reports To: Dean of Instruction

Location: Orchard Park, NY. This position is hybrid, with travel to our Online Education Campus four times per year.

Summary:

Bryant & Stratton College Program Managers (PM) perform both administrative and instructional duties. As administrators, PMs support the College mission and vision by overseeing the day-to-day management of their program areas. They are responsible for coaching and mentoring instructors within their program area as related to classroom methodology and delivery. PMs are also responsible for providing guidance to subject-area instructors and for ensuring that all required record keeping and reporting are completed in a timely and accurate manner. This position is best suited to someone who prefers a fast-paced environment, adapts to change, and seeks to actively develop new skills.

Essential Duties and Responsibilities:

Faculty Management & Development

• Recruit, train, develop, evaluate, and terminate instructors under the direction of the DOI.
• Schedule faculty leveraging data and per policy 035
• Adhere to and consistently track faculty credentialing per policy 035, including currency of licensures and certifications
• Coach faculty using the GROW model
• Work with faculty to improve success rates
• Work with faculty to improve best practices in teaching online
• Evaluate faculty through formal and informal measures, including course audits each session, monitoring of weekly discussion report, formal classroom evaluations performed annually & host development discussions with faculty
• Assists DOI in on-going faculty development to include planning and delivery.
• Provide on-going faculty development opportunities
• Supervise, coach, develop, & collaborate with Faculty Administrator (FA) and Faculty Coach (FC) on-going
• Conduct regular meetings with FA/FC/adjuncts on curriculum changes, updates, and/or specific training per discipline.
• Ensures faculty teaching portfolios are developed and maintained

Curriculum

• Perform curriculum monitoring for consistent improvement and adherence to the college tenants and academic quality standards
• Collaborate with Design team members in the course corrections, redesigns, and new build processes
• Integrate and include instruction and assessment of each of the College's lifelong learning competencies
• Conduct quality rigor audits on master courses to ensure college standards are being met and maintained.

Classroom Management

• Required to teach 1 course as assigned by per semester adhering to the Seven Principles of Good Teaching and the Community of Inquiry Framework
• Meet formal classroom observation criteria
• Class preparation
• Review/verify content(links), ensure proper course set up
• Creating & uploading quality BOT documents
• Effective use of Retention center to identify at risk students
• Proper use of course announcements in each class section
• Provides 1 hour of Virtual Office Hours each week to support the classroom teaching and learning
• Maintaining and adhering to grade book requirements

Administrative Responsibilities

• Provide program and/or course retention and graduation analysis and recommendations for improvement strategies.
• Adhere and uphold, and comply with all established operational policies and procedures
• Ensures FA's and faculty adhere to classroom responsibilities as outlined in the description
• Reviews all BOT documentation each session for accuracy and quality as outlined in the Instructional Guide
• Creates at minimum three action plans annually
• Assists in scheduling process to include creating and monitoring the Online schedule, campus only section waitlist, and Professional Skills Center requests every session.
• Ensures all course section final grades are posted on time

Professional Development

• Lead training opportunities with faculty such as through faculty meetings and/or discipline specific meetings
• Organize and facilitate on-site or asynchronous meetings under the guidance of the Dean.
• Attend team professional development web calls/workshops, etc
• Independent or Manager assigned professional development
• Skill Port
• CEUs for certifications
• Conferences related to college's mission/vision
• Stay current in field and ensure curriculum is contemporary
• Research and share methodologies for student engagement in the Online environment
• Document professional development and learning in an electronic portfolio

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Qualifications:

• Master's Degree that meets Bryant & Stratton College's credentialing policy, including a minimum of 12 credit hours in educational theory. If a new hire doesn't have teaching theory within his/her master's degree, he/she will be required to attend 12 credit hours in teaching theory or a teaching certification (100% paid by college) within 18 months.
• Certified Professional Coder (CPC) credential or Certified Professional Billing credential (CPB). If a candidate does not possess one of these credentials, they must complete one within 12 months of being hired for this position.
• Experience in higher education
• Internet Savvy
• Proficient in Microsoft Office, particularly Word, Excel, PowerPoint, Outlook, OneNote
• Experience in a Learning Management System (LMS)

Preferred qualifications:

• At least 2 years management experience
• Experience in Online Education
• Professional certifications in the area of expertise (if applicable)
• Project management

Physical Demands and Work Environment:

Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds.

Position also requires the use of computer technology/equipment.

Position requires the ability to receive information in person and over the telephone.

Position requires the ability to convey detailed and important instructions or ideas accurately.

Application Process:

Please complete an application, and upload a cover letter, resume, unofficial transcripts, copies of certification(s), and teaching philosophy for consideration.

Salary:

$70,000 - $78,000 per year.

Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelors, associates, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.

Apply now to join our team of student-focused associates!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.