883627-Commerce-Internal-IT BA Manager-SENIOR INFO TECH BUSINESS CONSULTANT-SES - 40053042

Requisition No: 883627

Agency: Commerce

Working Title: 883627-Commerce-Internal-IT BA Manager-SENIOR INFO TECH BUSINESS CONSULTANT-SES - 40053042

Pay Plan: SES

Position Number: 40053042

Salary: $75,000 - $78,000

Posting Closing Date: 09/19/2026

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INTERNAL AGENCY ADVERTISEMENT

ANTICIPATED VACANCY

Your Specific Responsibilities:

Reporting with Florida's Department of Commerce, Division of Information Technology (IT), this position serves in a manager role. This position oversees, directs, manages and supervises the Reemployment Assistance IT Business Analyst team responsible for administering and maintaining the Enterprise Application Systems. This position supports software development and ongoing operations for various application projects from conception, initiation, requirements, design, development and testing, deployment, and support.

"Supervisory employees" are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees' work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

Application Development Maintenance Management

• Works with project managers, users, and management to gather, analyze, and evaluate the business objectives of the stakeholders.
• Guide and support software development efforts and the troubleshooting of system incidents.
• Evolve and implement defined software development lifecycle and software development methodology practices.
• Remain up to date on current technologies, industry trends, methodologies and best practices.
• Foster and develop appropriate business relationship management for supported programs.
• Report team progress through appropriate status reporting protocols and mechanisms.
• Perform quality assurance of assigned team member work products.
• Promote, deliver and assist in the development of strategic plans at all levels.
• Project manage efforts as assigned using defined project management methodologies.
• Analyze and balance multiple competing objectives, scopes, issues and organizational changes.
• Works to mitigate security risks and issues as defined in Information Security policies.
• Create or maintain Business Analyst process flow, onboarding document, and review functional requirement document for business analysts.
• Responsible to mature Business Analyst Community of Practice (CoP)
• Responsible for communicating project status, risks, and delay of the project delivery.

Required Knowledge, Skills, and Abilities:

• Working experience with software development teams comprised of multiple computer programmers and testers for one application.
• Working experience in reviewing BA work products for quality, completeness, consistency, and adherence to standards.
• Ability to display methodical problem solving and decision-making practices.
• Ability to lead, coach, mentor, and develop Business Analysts.
• Ability to lead and work with cross-functional, matrix team structures.
• Knowledge of, and ability to explain various software development lifecycle, and software development methodologies, i.e. waterfall, agile, lean, Scrum, SAFe.
• Knowledge of requirements elicitation, analysis, documentation, validation, and traceability.
• Knowledge of, and ability to explain business software's role and objectives.
• Knowledge of practices and ability to build teams and foster business relationships.
• Knowledge of project management disciplines and concepts.
• Knowledge of supervisory, personnel management duties and responsibilities.
• Knowledge of, and ability to explain various IT Service Management policies, processes and procedures.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• This position is based in the Tallahassee office. It is a telework role with flexibility, not a remote position.
• The selected candidate must have knowledge and experience supporting software development teams.

Preferred:

• 3 or more years of agile/scrum experience
• Knowledge of Reemployment Assistance program, FloridaCommerce's Reconnect system and USDOL programs.
• 3 or more years of team leadership experience

Pay:

• $75,000 - $78,000 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service - 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Senior Info Tech Business Consultant-SES is a member of the Reemployment Assistance Application Development team of the Division of Information Technology. This position serves in a supervisory position for application development team members with a focus on computer programming, business analysis and software testing solutions. This position supports software development and ongoing operations for various application projects from conception, initiation, requirements, design, development and testing, deployment, and support.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must. . As a member of the Division of Information Technology, you will help to support the Agency goals through providing affordable, reliable, effective, and secure technology services.

How You Will Grow:

In addition to leading your team and supporting the Reconnect system you will use your skill and insight to improve and mature the RA IT agile shop. We make available other career growth opportunities such as CPM "Certified public Manager," and Gartner GTP access.

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Training is made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida's Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. FloridaCommerce's main office is in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state's Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state's annual budget. Being in Tallahassee will guarantee you a unique experience, professional growth, entertainment, and culture. Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/)
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.
• We are always improving our technology, our tools, our customer's experiences, and ourselves.
• A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.