Position Overview

The Program Coordinator oversees daily operations at Hygea Healthcare's Bel Air residential program, serving up to 16 male residents in a 3.1 level of care. This role supports safe, organized, compliant, and recovery-focused services while providing visible leadership to residents and staff.

Key Responsibilities

• Oversee daily operations for the 16-bed male residential program at the 3.1 level of care.
• Maintain a safe, clean, structured, and recovery-focused environment.
• Provide daily leadership, direction, and support to program staff.
• Coordinate staffing coverage and step in when operational support is needed.
• Review staff schedules and timecards for accuracy.
• Conduct regular property rounds and promptly address safety or operational concerns.
• Support crisis intervention, resident needs, and continuity of care.
• Promote resident engagement and meaningful recovery-focused programming.
• Complete and track incident reports accurately and on time.
• Conduct routine chart and documentation audits for compliance.
• Maintain readiness for Joint Commission, COMAR, and other regulatory reviews.
• Train and coach staff on documentation, policies, and compliance expectations.
• Support staff accountability, morale, teamwork, and professional performance.
• Participate in leadership meetings, on-call rotation, and occasional weekend coverage.
• Assist with cross-site support, quality improvement, and special projects as assigned.
• Maintain confidentiality and comply with HIPAA requirements.

Qualifications

• Bachelor's degree in behavioral health, healthcare administration, social work, or a related field preferred.
• CCDC, CSC-AD Preferred.
• Two to three years of experience in behavioral health or substance use disorder treatment preferred.
• Knowledge of residential treatment, Joint Commission standards, and COMAR regulations preferred.
• Strong leadership, organization, communication, and problem-solving skills.
• Ability to manage crises and work effectively in a fast-paced healthcare environment.
• Ability to work flexible hours, including occasional weekends and on-call rotation.

Work Environment

• Requires regular walking throughout the property and active engagement in resident and staff areas.
• May require evening, weekend, on-call, and limited cross-site support based on operational needs.

Employment Statement

This job description summarizes the general duties of the position and is not an exhaustive list. Responsibilities may change based on organizational needs. Employment with Hygea Healthcare is at will.