Job Description:
In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that requirein-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Responsibilities of the role:
• Partner with product owners and UX specialists to help develop and drive our WalkMe strategy, leading the design, build, and maintenance of our WalkMe deployments for internal-facing applications and developing KPIs and operational metrics/reporting for our WalkMe deployments.
• Work across multiple product areas within the Commercial Bank, developing strong partnerships with Lines of Business and product teams.
• Design, code, test, debug, and document WalkMe capabilities and requirements for projects and programs.
• Lead cross-functional teams to strategize, plan, and execute a variety of programs, services, and initiatives within technical domain environments.
• Perform assessments through fact-finding and data analysis to arrive at creative approaches to solving complex issues and developing appropriate solutions or recommendations.
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals.
Required Qualifications:
• 5+ years of experience delivering WalkMe solutions/programs within customer organizations/internal departments.
Desired Qualifications:
• 5+ years of management consulting, strategy consulting, or business operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, or education.
• 4+ years of software engineering experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, or education.
• 4+ years of experience working with enterprise technologies and business content.
• 3+ years of experience developing and executing UX research strategies using various UX research tactics (e.g., developing personas, experience mapping, conducting contextual user research and UX measurement activities).
• Experience with digital design, mobile design, or a combination of both, with a focus on user experience.
• Experience working in a deadline-driven environment where attention to detail and the ability to multitask/prioritize a workload of competing priorities are essential.
• Experience building and presenting demo environments for customers at all levels.
• Strong analytical and critical thinking skills.
• Experience with HTML, CSS, and/or JavaScript.
• Experience working in a complex, highly regulated environment.
• Strong verbal, written, and interpersonal communication skills.
• A BS/BA degree or higher.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."