| Location | Boston |
Company OverviewJOE & THE JUICE is a people‑centric food and beverage company founded in 2002, with over 500 locations across 20 countries. The company focuses on culture, inclusion, and high‑quality products.Job SummaryAs a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market‑specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high‑quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team. You are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives.Key ResponsibilitiesVirtue‑Based LeadershipLead, inspire, and develop team members in alignment with company virtues and operational principlesAct as a role model of company values and foster a positive, high‑performance cultureEnsure clear communication of expectations and accountability across the teamRecruitment & Talent DevelopmentOwn the recruitment interviewing, hiring, pre‑boarding, and onboarding of team membersEnsure optimal team positioning to meet operational needsBuild and maintain a strong future talent pipelineEmployee Engagement & DevelopmentDevelop and motivate team members through structured development plans and continuous feedbackFacilitate in‑store training sessions and regular team meetingsMonitor and drive employee engagement initiatives to meet or exceed benchmark engagement scoresGuest ExperienceChampion a guest‑first mindset across all store operationsBuild strong relationships within the local community in alignment with brand behavior principlesDrive guest loyalty and satisfaction through consistent service excellenceOperational Excellence & ComplianceMaintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standardsEnsure compliance with brand standards and local regulatory requirementsUphold the highest operational ratings and performance standardsShift Planning & Workforce ManagementDevelop optimal shift plans considering seasonality, local events, and store traffic patternsEnsure efficient workflows aligned with company standards and budgetEnsure working hours comply with contractual obligations, union agreements, and local labor lawsStock & Inventory ManagementTake full ownership of inventory management, including stock counting and orderingOptimize inventory levels to minimize waste and meet defined monthly waste targetsPerformance & Financial ManagementDrive sales growth and overall store performanceOptimize store EBITDA and achieve defined KPI targetMonitor financial performance and implement corrective actions where necessaryQualificationsMinimum 3 years of leadership experience in a comparable retail, hospitality, or service‑driven environment, with a proven track record of delivering operational and financial resultsDemonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagementStrong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culturePassion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potentialBenefits and PerksExperience our brand firsthand with exclusive discounts and special offers available only to employeesAccess competitive medical, dental, and vision insurance plans designed to support your overall well‑beingInvest in your future with our 401(k) programRecharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to workGrow your career with structured leadership training, educational support, and development programs designed to help you reach your full potentialCompensation – Starting at $80,000 plus bonusEqual Opportunity EmployerJoe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.NOTICE OF NON‑DISCRIMINATION POLICYJoe & the Juice complies with all applicable anti‑discrimination laws. Candidates and employees are evaluated solely on the basis of qualifications, experience, and performance.#J-18808-Ljbffr