\n Dental Office Assistant - Business Assistant\n

Job Details Req ID: 123563 Supported Practice: Midtown Dental Care Category: Business Assistant Location: 1380 14th Street, Columbus, GA 31901 Position Summary: Dental Receptionist - Business AssistantMidtown Dental Care - Join a Team That Values Exceptional Patient Care!Midtown Dental Care is looking for a Dental Receptionist - Business Assistant to join our friendly and patient-focused team! We\''re seeking a positive, organized professional who enjoys creating outstanding patient experiences and thrives in a collaborative environment.What You\''ll Bring:Minimum of 1 year of front office experienceExperience with Dentrix preferredProficiency in Microsoft Office Suite, including ExcelStrong communication and customer service skillsExcellent attention to detail and organizational abilitiesA positive attitude and team-first mindsetExperience with accounts receivable (AR) and billing in a dental or medical setting is highly desirableWillingness to learn and grow with training opportunities providedSchedule:Monday - Thursday: 8:00 AM - 5:00 PMFriday: 8:00 AM - 4:00 PMWhat You\''ll Do:Welcome and assist patients with a warm, professional demeanorSchedule appointments and manage patient communicationsVerify insurance and assist with treatment plan coordinationSupport billing, collections, and AR processesMaintain accurate patient records and office documentationHelp keep daily operations running smoothlyWhy Midtown Dental Care?Supportive and collaborative team environmentOpportunity to develop new skills and grow your careerStable, full-time scheduleMeaningful work helping patients achieve healthier smilesIf you\''re a motivated professional who enjoys working with people and is looking for a dental team that values growth, teamwork, and excellent patient care, we\''d love to hear from you! Apply today! Why Heartland Dental?Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards. More about the roleGreet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potential What You'll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)Front loaded education and training, providing you the opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person) periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental?Heartland Dental is the nation\''s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.