Internship Opportunity
The Office of Employee Development (OED), within the CDOT Human Resources (HR) Division, seeks a motivated, responsible college student or recent graduate who is pursuing a career in human resources, learning/training, and/or organization/employee development. Thispart-time collegiate internship aims to provide meaningful experience in the areas of training, learning, and employee development to students with proven academic performance and a strong desire to learn and contribute. OED coordinates training and learning for employees across the state. This includes delivering leadership training; managing the required supervisor training curriculum; organizing IT and technical training; leading SAP training; managing and growing a curriculum of practical/job-related training; leading the Transportation Engineering Training Program (TETP); coordinating National Highway Institute (NHI) training for the engineering division; overseeing required compliance training (e.g., cyber security, HR legal and policy), administering the statewide learning management system (LMS); running reports in the LMS; partnering with the Department of Personnel & Administration (DPA) on related and complementary training offerings; administering the CDOT tuition and certification reimbursement program; and delivering Maintenance and Operations training across the state.
This internship is a great opportunity for a college student who is seeking experience working in any business setting. In this position, you will gain significant Human Resources (HR) and business organization experience, including:
- Computer use: Google Meet, Adobe, MS Office, VPN, Intranet, and using multiple software environments (training, testing, production)
- Data presentation: Presenting data via Excel reports
- Business writing: Writing internal communications about training and related programs
- Design experience: Learn website design using Google sites as well as graphic design and writing for the web
- Diverse business skills: Conducting meetings in person and virtually; prioritizing work duties; time management with multiple projects/assignments; problem solving and troubleshooting issues for various project; leadership/initiative when taking on and learning new assignments; adaptability in how you use resources to accomplish tasks; and creativity in terms of design, process improvements, etc.
Major duties and responsibilities: The internship will serve an important role in helping coordinate training and learning. Key duties can include:
- Learning management system (LMS): Learn the CDOT LMS and serve as an administrator, which includes managing courses; scheduling and monitoring classes: supporting instructors; recording learning after classes are held; producing a wide variety of reports from the system and formatting them for customers; and more
- Tuition and certification reimbursement program: Learn the program and process; receive employee request for reimbursement; process and track requests
- Training administrative support: Support trainers with various tasks, such as: pulling and sending training materials; communication with regional staff in support of training duties, helping maintain the training storage areas; reviewing training materials (e.g., editorial review); and so forth. Additional duties for this internship (based on applicant's skills and interests as well as on office's needs) will include:
- E-Learning and Technical Training: Test e-Learning; participate in development and design reviews; help test e-Learning for content quality, usability and functionality; and build and test data for technical training classes
- Training tool development: Help create tutorials, how-to instructions and practical training tools that the workforce needs.
- Virtual Web Sessions: Support virtual web training delivery by serving as a moderator during live sessions and doing other related training coordination activities
- Training: From time to time, attend training classes led by OED or DMO Training instructors, shadowing trainers and assisting with some training delivery as appropriate
- National Highway Institute Training: Assist with coordination and scheduling of training for classes requested through these programs
- Other job duties as assigned
Work Environment:
- Expected work schedule is between Monday through Friday
- It is anticipated that this role will work approximately 30-35 hours per week
- Ability to work in an active, collaborative, team-oriented environment is a must
- Use a computer to accomplish everyday work duties
- Work can include working remotely via a computer, so the student needs a reliable Wi-Fi connection; CDOT will provide a laptop
- Ability to lift up to 50 lbs. (e.g., boxes of training materials, set up training rooms, etc.)