["Front Desk Supervisor","Front Desk Supervisor"]

Hilton Worldwide Holdings

  • Colorado Springs
  • 9 days ago

    Highlights

    REQUIREMENTS 1+ years of hotel or hospitality experience, Strong leadership and problem-solving skills, Excellent interpersonal and written communication, Working knowledge of hotel software systems & Ability to work flexible shifts, including weekends. We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay.

    Numbers & Facts

    LocationColorado Springs

    Description

    DESCRIPTION

    Job Summary:

    We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel environment.

    Benefits:
    • Competitive pay.
    • Leadership development programs
    • Hotel discount programs
    Responsibilities:
    • Supervise front desk.
    • Handle escalated guest issues and special requests
    • Maintain scheduling and training for front desk team
    • Monitor guest feedback and implement service improvements
    • Collaborate with other departments to improve operations
    REQUIREMENTS
    • 1+ years of hotel or hospitality experience, Strong leadership and problem-solving skills, Excellent interpersonal and written communication, Working knowledge of hotel software systems & Ability to work flexible shifts, including weekends

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