| Location | Indianapolis |
| Salary | $125,000–$180,000 Per Year |
OverviewSummaryThe Director, Sales is responsible for managing National Account Managers to ensure profitability, sales revenue growth, and overall strategy execution. This position must meet assigned Gross Profit (GP) targets consistently while searching for growth opportunities with existing customers and new logos. The role also manages, mentors, and develops a team.ResponsibilitiesConsult, design, support, and manage sales activities involving all products and services offered by the company with primary focus in designated regionManage, train, advise, and motivate assigned team members to their full potentialDevelop and maintain strong relationships with key customers, presenting to customers in person or virtuallyEnsure strong, effective market share of the products and services by providing direction and information on the products and related servicesDevelop and maintain technical competency in all products and services offered through C1Prepare sales forecasts, budgets, quotas, and other projections on a monthly basisAnalyze sales records and trends in relation to objectives and competitive activities; recommend necessary corrective actions to the Regional Vice President (RVP)Develop a Business Plan for area of responsibility consistent with short‑range and long‑range company objectivesKeep RVP informed of economic, customer/competition situations, customer business issues and interests, and generate a strategy that will achieve business objectivesUse partnership programs, work with customers and their other product and service partnersManage Client Executives to succeed with all service offerings from all C1 business partnersMaximize Client Executives' results through continuous and proactive feedbackExpedite resolution of customer problems/complaints effectivelyKeep well informed on industry changes, participate where possible in organizations directly involved with C1's target markets, and continually improve sales techniques and sales knowledgeWork independently and as a team member with various organizations and/or functions throughout the company to achieve company objectivesAdhere to company policies, procedures, and objectives, and be ready to discuss these policies with NAMs and customersCreate innovative solutions conceptsMaintain strong customer relationships at an executive levelIdentify strengths and weaknesses within a team and work with extended teams to improve their skillsManage a multi‑vendor plan and vendor relationships (OEMs)Recognize talent and potential talent to develop a successor and benchSeek the right talent continuously (recruitment and retention)Execute both the art and science of selling using specific sales methodologiesDetermine important deals for customers worthy of pursuit, helping NAMs qualify dealsHold the team accountable to tactical executionManage deals effectively and understand the process flowQualifications7+ years of prior successful direct selling experience3+ years in a Services/Sales Support management role or related experience5+ years of supervisory experienceProven ability to maintain partnership programs with customers and their other service providersKnowledge of collaboration technology, including Cloud, Cybersecurity, Enterprise Networking, Data Center, and/or Unified Communications solutions4‑year college degree in Business or equivalent experienceMust be a “total” team player and look at the constant “big” picture for successStrong problem‑solving, decision‑making, and negotiation skillsStrong presentation, verbal and communication skillsDemonstrated sales ability and technical aptitudeProficient with Microsoft Word, Excel, and OutlookPrevious experience working in a telecommunications industryStrong territory management background, including growth plans, staffing, coaching, to exceed quotasStrong skills in developing and maintaining customer relationships at an executive levelExcellent coaching skills to strengthen the teamCreative, innovative, resilient, and tenaciousStrong internal relationship skills with mutual respect with extended teamExecutive presenceBenefits401(k) Plan (35% employer match per dollar up to 10% employee contribution)Medical Coverage (three platforms: UnitedHealthcare, Reference Based Pricing with member advocacy, and Kaiser)RX Home DeliveryHSA with employer contributionIn‑vitro Fertility treatment coverageDentalVision (two plans: 12‑month and 24‑month frames allowance)FSA Plans (Healthcare, Dependent Care, and Limited Purpose)Pre‑tax Commuter PlansEmployer‑paid Life InsuranceEmployer‑paid Short‑ and Term DisabilityLong‑Term Disability (two plans: employer‑paid or optional self‑paid)Paid Parental Leave (four weeks at 100%)Employee Assistance PlanVoluntary Life Insurance for employee, spouse, and childVoluntary Accidental Death for employee and spouseLegal ID Theft PlansTeleHealthWellness via Omada Health (healthy living solution)Travel AssistanceBusiness Travel Accident CoverageMedical for foreign travel coverageEmployer‑paid Pet TelehealthAccident InsuranceCritical Illness InsuranceHospital Indemnity InsuranceVolunteer Time Off10 HolidaysSummer SizzleOn‑Demand Pay (Daily Pay)Work EnvironmentAbility to handle multiple priorities and demands in a fast‑paced environment. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Duties, responsibilities, and activities may change at any time with or without notice. The essential functions and primary duties associated with this position will be the principal, major, or most important duties expected of the employee as determined and directed by C1.EEO StatementC1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status. For further details, please view the EEO Policy Statement and/or the current version of the workplace poster.Pay Range$125,000 - $180,000Base pay ranges are estimated. Actual base pay will be based on education, experience, certifications, skill set, and other relevant factors. Incentive and variable pay opportunities are in addition to base pay.E-VerifyE-VerifyRight to WorkRight to Work Poster#J-18808-Ljbffr