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["Customer Service/Inside Sales","Customer Service/Inside Sales"]

Express Employment Professionals Defunct

  • Lakeville
  • 5 days ago

    Highlights

    Collaborate with internal departments -production, engineering, and shipping-to ensure orders are processed accurately and delivered on time. Prepare and process quotes and sales orders for CNC-machined plastic parts, fabricated components, and gasket products.

    Numbers & Facts

    LocationLakeville
    IndustryStaffing/Employment Agencies
    Company Size10 to 19 employees
    Websitehttp://Expresspros.con/waxahachietx

    Description

    Job Full Description

    Location: Lakeville, MN
    Job Type: Full-Time

    Are you a detail-oriented communicator with a knack for building strong relationships?
    Do you enjoy helping customers while supporting sales efforts from behind the scenes?

    We're looking for a reliable and motivated Customer Service / Inside Sales Representative to join our growing team. In this role, you'll be a key player in delivering exceptional service and driving customer satisfaction.
    What You'll Do:
    • Be the primary point of contact for customers via phone and email, addressing inquiries and providing timely, accurate assistance
    • Prepare and process quotes and sales orders for CNC-machined plastic parts, fabricated components, and gasket products
    • Offer product and technical support to customers (don't worry-we'll provide training!)
    • Build and maintain strong customer relationships through responsive communication and proactive follow-up
    • Collaborate with internal departments-production, engineering, and shipping-to ensure orders are processed accurately and delivered on time
    • Follow up on outstanding quotes and past orders to help drive ongoing sales and customer engagement
    • Keep thorough, up-to-date records in the company's CRM system to ensure continuity and clarity in all customer interactions
    What We're Looking For:
    • Strong communication skills, both written and verbal
    • Exceptional attention to detail and organizational skills
    • Customer-focused mindset with a proactive, problem-solving attitude
    • Ability to manage multiple tasks and prioritize effectively
    • Experience with CRM systems (or a willingness to learn)
    • Previous experience in a manufacturing or technical sales environment is a plus-but not required
    Why Join Us?
    • Supportive and team-oriented work culture
    • Training and development opportunities
    • A dynamic role where no two days are the same
    • Competitive pay and benefits package
    • A chance to be a key part of a growing company in a specialized industry


    Lakeville (Savage), MN
    2220
    8275 210th Street West
    Lakeville, MN 55044

    Benefits

    401K, Employee Referral Program, Life Insurance

    About Company

    As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

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