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Expedite Technology Solutions Llc logo

["Business Process Analyst","Business Process Analyst"]

Expedite Technology Solutions Llc

  • Atlanta
  • 6 days ago

    Highlights

    The ideal candidate will work closely with business, operations, product, and technology stakeholders to evaluate existing workflows, gather requirements, create process documentation, and design future-state processes that support automation and intelligent workflow execution. This role will focus on identifying process improvement opportunities, enabling automation initiatives, and supporting AI-driven solutions that enhance efficiency, scalability, and customer experience.

    Numbers & Facts

    LocationAtlanta
    IndustryTransportation and Warehousing
    Company Size1 to 9 employees
    Websitehttp://www.expediteinc.com

    Description

    Job Summary
    We are seeking a highly analytical and detail-oriented Business Process Analyst to analyze, document, optimize, and transform business processes across the organization. This role will focus on identifying process improvement opportunities, enabling automation initiatives, and supporting AI-driven solutions that enhance efficiency, scalability, and customer experience.
    The ideal candidate will work closely with business, operations, product, and technology stakeholders to evaluate existing workflows, gather requirements, create process documentation, and design future-state processes that support automation and intelligent workflow execution.

    Key Responsibilities:
    Business Process Analysis & Documentation:
    • nalyze, map, document, and maintain end-to-end business processes and workflows.
    • Conduct workflow analysis to identify inefficiencies, bottlenecks, gaps, and process improvement opportunities.
    • Create detailed process maps, flowcharts, SOPs, and business documentation using process modeling techniques.
    • Gather, analyze, and document business requirements, decision points, business rules, and workflow dependencies.

    Process Improvement & Optimization:
    • Evaluate current-state processes and recommend future-state improvements.
    • Identify opportunities to improve operational efficiency, productivity, service quality, and user experience.
    • Design scalable, repeatable, and standardized business processes.
    • Support continuous improvement initiatives and operational excellence programs.

    utomation & AI Enablement:
    • Identify opportunities for automation, intelligent workflows, and AI-enabled solutions.
    • Translate business requirements into automation-ready process designs.
    • Collaborate with technology teams to support workflow automation and digital transformation initiatives.
    • ssist in defining decision logic, inputs, outputs, and business rules necessary for automation implementation.

    Stakeholder Management & Collaboration:
    • Work closely with business leaders, operations teams, product managers, and technology partners.
    • Facilitate workshops, interviews, and process discovery sessions with stakeholders.
    • Drive stakeholder alignment on process improvements and implementation strategies.
    • Communicate recommendations, findings, and project updates to leadership and business teams.

    Implementation & Governance:
    • Support the implementation of approved process improvement initiatives.
    • Monitor process performance and recommend enhancements based on business outcomes and operational metrics.
    • Ensure process documentation remains accurate and current.
    • ssist in establishing governance standards for process management and continuous improvement.

    Required Qualifications:
    • Bachelor's degree in Business Administration, Operations, Information Systems, Engineering, or related field (or equivalent experience).
    • 5+ years of experience in Business Process Analysis, Business Analysis, Process Improvement, Operations Excellence, or related roles.
    • Strong experience with process mapping, workflow analysis, and process documentation.
    • Proven ability to identify process inefficiencies and improvement opportunities.
    • Experience translating business requirements into process designs and implementation recommendations.
    • Strong analytical, problem-solving, and critical-thinking skills.
    • Excellent communication, presentation, and stakeholder management abilities.
    • bility to manage multiple priorities and projects simultaneously.

    About Company

    At Expedite Technology Solutions, we believe that technology helps businesses succeed, but people make the real difference. We combine our knowledge of technology with a superior level of service to bring you IT experts that can make a real difference for your business.

    Based in Atlanta, GA, Expedite is a minority and woman owned business. We have spent our entire careers working in IT services. We have a combined experience of more than 25 years in technology outsourcing, professional services, and staffing. Because of our experience, we can offer the same services as a large company, but our size allows us to stay innovative and gives us the flexibility to act quickly. We work with clients to come up with creative and cost efficient solutions.

    We started the company to combine our experience with our customer centered philosophy, creating the personalized service that each client deserves. Delighting our clients is the number one priority with each engagement.

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