Customer Service Representative - Work From Home (Multiple Locations) | 2026 Willis Towers Watson PLCCustomer Service Representative - Work From Home (Multiple Locations) | 2026Beckley, WVRemoteYour goal as an AFR is to be an advocate for our actively employed participants and assist them with debit card issues, general questions, and concerns, and facilitate their enrolled funding benefit plans, including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Commuter and other available benefits. When you apply for the Customer Service Representative role, you will be placed in one of four specialties: Application Customer Service Representative (ACSR), Customer Service Representative (CSR), Active Funding Representative (AFR), or Service Operations Administration Resource (SOAR).
Work From Home Customer Service Rep Globe Life AIL - Lisa RusselWork From Home Customer Service RepMorgantown, WVRemoteFull timeAs a Remote Representative, this is more than a job—it’s a long-term career opportunity designed for individuals who want control over their income, flexibility in their schedule, and the freedom to grow at their own pace. Whether you’re launching your career or seeking a fresh start with long-term potential, we provide the structure, training, and support to help you succeed.
Work From Home Customer Service Rep - Globe Life AIL Lisa RusselWork From Home Customer Service Rep - Globe Life AILMorgantown, West VirginiaRemoteAs a Remote Representative, this is more than a job—it’s a long-term career opportunity designed for individuals who want control over their income, flexibility in their schedule, and the freedom to grow at their own pace. Whether you’re launching your career or seeking a fresh start with long-term potential, we provide the structure, training, and support to help you succeed.
Mortgage Protection-Life Insurance Agent-Work from Home Symmetry Financial GroupMortgage Protection-Life Insurance Agent-Work from HomeBeckley, West VirginiaRemoteYou’ll have access to an exclusive CRM, a fully digital platform with up-to-date resources, and the ability to be contracted with multiple carriers, offering in-demand products like living benefits and more. This opportunity is perfect for career-driven professionals who want room to grow, sharpen leadership and business skills, and truly own their success.
NewWork From Home - Bilingual Client Services Representative AO Garcia AgencyWork From Home - Bilingual Client Services RepresentativePrinceton, West VirginiaRemoteAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications:• Bilingual (Spanish and English)• Excellent communication skills• Leadership capabilities• Self-starter• Positive attitude• Growth mindset.
NewWork From Home - Bilingual Client Services Representative Global Elite Empire ConsultantsWork From Home - Bilingual Client Services RepresentativePrinceton, West VirginiaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Preferred Qualifications:• Bilingual (Spanish and English)• Excellent communication skills• Leadership capabilities• Self-starter• Positive attitude• Growth mindset.
Make an Impact on Others with a Career From Home Global Elite Empire ConsultantsMake an Impact on Others with a Career From HomeBeckley, West VirginiaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a remote opportunity where you’ll work directly with individuals who haverequested help understanding their financial protection options.
NewBurned Out from the 9-5? There's Another Way - Remote Role Global Elite Empire ConsultantsBurned Out from the 9-5? There's Another Way - Remote RoleParkersburg, West VirginiaRemoteAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Burned Out from the 9-5? There's Another Way - Remote Role AO Garcia AgencyBurned Out from the 9-5? There's Another Way - Remote RoleParkersburg, West VirginiaRemoteElite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.5.
Inside Service Technician - Hot Side (Remote Work Schedule) Parts Town, LLCInside Service Technician - Hot Side (Remote Work Schedule)Charleston, WVRemote$52,409.45–$66,567.99 / hourAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty hot side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Technical Support Specialist Cold Side (Remote Work Schedule) Parts Town, LLCTechnical Support Specialist Cold Side (Remote Work Schedule)WVRemoteAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Technical Support Specialist Cold Side (Remote Work Schedule) PT Holdings, LLCTechnical Support Specialist Cold Side (Remote Work Schedule)WVRemoteAs an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment! As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.
Licensed Insurance Sales Representative (Remote / Home Based) Allstate Insurance CompanyLicensed Insurance Sales Representative (Remote / Home Based)Martinsburg, WVRemote$52,730–$76,480 / yearCustomer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling. Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts.
Customer Service Representative - Remote GC Services LPCustomer Service Representative - RemoteHuntington, WVRemotePossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone. In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
NewUM Administration Coordinator HumanaUM Administration CoordinatorCharleston, WVRemote$39,000–$49,400 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. To ensure Hybrid Office/Home associates' ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
Customer Service Representative - Remote, WV ModivCare Inc.Customer Service Representative - Remote, WVWVRemoteRequired to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely. Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays.
NewCustomer Service Mon-Fri Five Star SolutionsCustomer Service Mon-FriParkersburg, West VirginiaRemoteMust have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers.
NewSenior Healthcare Network Consultant Humana IncSenior Healthcare Network ConsultantWVRemote$78,400–$107,800 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
NewFormulary Operations Management Professional 2 HumanaFormulary Operations Management Professional 2Charleston, WVRemote$65,000–$88,600 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Bodily Injury Adjuster - Litigation, Moderate/Complex - MD, VA, DC, WV, DE (Remote) Allstate Insurance CompanyBodily Injury Adjuster - Litigation, Moderate/Complex - MD, VA, DC, WV, DE (Remote)WVRemote$53,500–$84,625 / yearYou'll wear a few hats to fill a few roles throughout your day that all require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. As a Litigation Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Bodily Injury Adjuster - Represented, Moderate/Complex - MD, VA, DC, DE, WV (Remote) Allstate Insurance CompanyBodily Injury Adjuster - Represented, Moderate/Complex - MD, VA, DC, DE, WV (Remote)WVRemote$53,500–$84,625 / yearYou'll wear a few hats to fill a few roles throughout your day that all require a level of experience: The Customer Service Expert -you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Financial Sales Consultant($100k+, Training provided) NexeraFinancial Sales Consultant($100k+, Training provided)Huntington, WVRemote$4,001–$6,300If you have worked in any of the following, you already have what it takes: Backgrounds that convert fast in this roleReal estate salesMortgage / lendingAuto salesTelecom / wireless salesB2B / SaaS salesTimeshare / vacation salesSolar / home servicesAny commission-based roleWhat you will be doing. Experienced reps typically hit $80,000 to $120,000 in year one — faster ramp than new agents due to existing sales skills.
Life Insurance Agent - Remote InsuraTecLife Insurance Agent - RemoteMorgantown, WVRemoteIf you’re passionate about helping families secure their financial future and want the flexibility of a remote career with uncapped earning potential, we’d love to hear from you. InsuraTec Services Group is seeking motivated individuals to join our growing team as Life Insurance Agents.
NewSenior Provider Hospital Reimbursement Analyst Humana IncSenior Provider Hospital Reimbursement AnalystWVRemote$80,900–$110,300 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. The Medicare (PPS) Provider Hospital Reimbursement Analyst also known as a Senior Business Systems Analysis Professional will be an integral part of the Pricer Business and System Support team responsible for administering complex Medicare provider reimbursement methodologies.
Sales Manager - Virtual InsuraTecSales Manager - VirtualBluefield, WVRemote$90,000–$150,000 / yearKeywords: Remote Sales Manager, Work From Home, Virtual Team Leader, Sales Leadership, Insurance Sales Manager, Commission Sales, Team Development, Telesales, Licensed or Unlicensed, Remote Jobs, Financial Services, CRM Sales Management. Whether you’re already managing people or just stepping into leadership, we provide everything you need: a 100% scripted sales process, inbound leads, and a 33% close ratio from set appointments.
Remote Sales Consultant – Financial Services NexeraRemote Sales Consultant – Financial ServicesCharleston, WVRemote$4,001–$6,300In this role, you will help families find the right financial protection coverage for their needs — working entirely by phone and Zoom from your home. Life and Health Insurance License required before start date — or demonstrated willingness to obtain quickly (exam prep resources provided).
NewLicensed Medicare Benefit Advisor- Remote Allstate Insurance CompanyLicensed Medicare Benefit Advisor- RemoteWVRemote$55,000–$100,000 / yearAs a Medicare Benefit Advisor, you'll utilize your in-depth Medicare knowledge and sales skills to consult retired seniors on the most beneficial Medicare Life and Health Plans that best suit their specific needs. Essential Duties as a full-time Medicare Benefit Advisor: Consult and educate seniors 65 years of age and older on the best Medicare Life and Health Plans that would best suit their needs.
Care Manager RN - (Remote) Highmark IncCare Manager RN - (Remote)Working at Home, WVRemoteThis job implements effective utilization management strategies including: review of appropriateness of health care services, application of criteria to ensure appropriate resource utilization, identification of opportunities for referral to a Health Coach/case management, and identification and resolution of quality issues. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Remote Bilingual Interpreter (English <> Vietnamese) TransPerfect IncRemote Bilingual Interpreter (English <> Vietnamese)WVRemoteProvide consecutive interpretation services between English and Vietnamese across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Vietnamese, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
Remote Bilingual Interpreter (English <> Russian) TransPerfect IncRemote Bilingual Interpreter (English <> Russian)WVRemoteProvide consecutive interpretation services between English and Russian across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Russian, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
Remote Bilingual Interpreter (English <> Spanish) TransPerfect IncRemote Bilingual Interpreter (English <> Spanish)WVRemoteProvide consecutive interpretation services between English and Spanish across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Spanish, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
Remote Trilingual Interpreter (English <> Fuzhounese, Mandarin, Cantonese) TransPerfect IncRemote Trilingual Interpreter (English <> Fuzhounese, Mandarin, Cantonese)Charleston, WVRemoteStay focused and attentive during high-volume, back-to-back call periods • Handle pressure and emotionally complex conversations with calm and professionalism • Welcome regular feedback and coaching as opportunities to grow and improve • Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles • Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality • Are eager to use their trilingual fluency to support essential services in real time • Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work. • Quiet, comfortable, and distraction-free work environment • Desktop or laptop computer (Windows or Mac) with at least 16GB RAM • Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) - no cellular data or hotspot connections • Computer no older than 5 years with a functioning webcam • Windows 10 or newer / macOS Big Sur (OS 11) or newer.
Remote Bilingual Interpreter (English <> Mandarin) TransPerfect IncRemote Bilingual Interpreter (English <> Mandarin)WVRemoteStay focused and attentive during high-volume, back-to-back call periods Handle pressure and emotionally complex conversations with calm and professionalism Welcome regular feedback and coaching as opportunities to grow and improve Thrive in clearly structured, schedule-driven work environments rather than informal or loosely managed remote roles Can follow strict interpretation protocols, maintain neutrality, and preserve confidentiality Are eager to use their bilingual fluency to support essential services in real time Bring strong emotional intelligence, integrity, and a deep sense of responsibility to their work. Quiet, comfortable, and distraction-free work environment Desktop or laptop computer (Windows or Mac) with at least 16GB RAM Broadband internet connection (minimum 30 Mbps download / 10 Mbps upload) - no cellular data or hotspot connections Computer no older than 5 years with a functioning webcam Windows 10 or newer / macOS Big Sur (OS 11) or newer.
NewBilingual Interpreter (English <> Haitian Creole) TransPerfect IncBilingual Interpreter (English <> Haitian Creole)WVRemotep>TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.
Remote Bilingual Interpreter TransPerfect IncRemote Bilingual InterpreterWVRemoteKey Responsibilities: • Provide consecutive interpretation services between English and Target Language across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. Required Qualifications: • High school diploma or equivalent (required); college education preferred • Fluency in English and Target Language, with B2+ proficiency or higher • Ability to pass a language and interpreting skills assessment • Minimum of 6 months of call center, customer service, or interpreting experience • Strong verbal communication, bilingual accuracy, and ethical decision making • Proven ability to think clearly and act professionally in fast moving, emotionally complex situations • Strong sense of professional responsibility, integrity, and time management • Comfortable with assertive communication and session control • Basic computer skills, including typing and MS Office navigation • Quiet, distraction-free workspace conducive to active listening and sustained concentration • Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
Remote Bilingual Interpreter (English <> Korean) TransPerfect IncRemote Bilingual Interpreter (English <> Korean)WVRemoteProvide consecutive interpretation services between English and Korean across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Korean, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
Remote Bilingual Interpreter (English <> Cantonese) TransPerfect IncRemote Bilingual Interpreter (English <> Cantonese)WVRemoteProvide consecutive interpretation services between English and Cantonese across various industries (medical, legal, customer service, etc.) • Ensure complete accuracy, clarity, and neutrality in interpretation-preserving tone, intent, and emotion • Maintain confidentiality and impartiality at all times • Manage call flow professionally, including respectfully intervening when clarification is needed • Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions • Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges • Remain strictly within the interpreter's role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance • Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity. High school diploma or equivalent (required); college education preferred Fluency in English and Cantonese, with B2+ proficiency or higher Ability to pass a language and interpreting skills assessment Minimum of 6 months of call center, customer service, or interpreting experience Strong verbal communication, bilingual accuracy, and ethical decision making Proven ability to think clearly and act professionally in fast moving, emotionally complex situations Strong sense of professional responsibility, integrity, and time management Comfortable with assertive communication and session control Basic computer skills, including typing and MS Office navigation Quiet, distraction-free workspace conducive to active listening and sustained concentration Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted).
NewInbound Contacts Representative Humana IncInbound Contacts RepresentativeWVRemote$39,000–$49,400 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended.
NewSenior Informaticist Humana IncSenior InformaticistWVRemote$97,900–$133,500 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Helpdesk Agent - US Remote NTT DATA Group CorpHelpdesk Agent - US RemoteCharleston, WVRemote$16.50–$17.50 / hourNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Liability Adjuster Erie InsuranceLiability AdjusterParkersburg, WVRemoteFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Inbound/Outbound Queue Associate - Behavioral Health CVS Health CorpInbound/Outbound Queue Associate - Behavioral HealthWVRemote$17–$31.30 / hourThis is a fully remote position and the following are some required Work from Home criteria which includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members.
NewRemote Inside Sales Representative Liberty Mutual Holding Company IncRemote Inside Sales RepresentativeMorgantown, WVRemote$55,000–$75,000 / yearTo learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back.
Stop Building Someone Else's Dream - Remote Opportunity AO Garcia AgencyStop Building Someone Else's Dream - Remote OpportunityParkersburg, West VirginiaRemoteElite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.5.
Sr. Systems Engineer - Virginia or West Virginia Motorola Solutions IncSr. Systems Engineer - Virginia or West VirginiaWest Virginia, WVRemote$95,000–$110,000 / yearThe Sr Staff Engineer will work with a field team of Project Managers, Systems Engineers, System Technologists, Construction Managers, and Customer Service Managers, and will be responsible for leading technical aspects of the assigned project until system acceptance. High level of customer and consultant interaction involving customer design reviews, customer witnessed staging and acceptance testing events, coverage acceptance testing, live system upgrades, and troubleshooting efforts.
NewRemote Call Center Rep - Starting Monday, August 10th Transworld Systems Inc.Remote Call Center Rep - Starting Monday, August 10thCharleston, WVRemoteIn This Role, You Will: Proactively and consistently discuss and recommend additional products and services to customers during qualified calls, including, water heaters, surge protection solutions, and in-home electrical wiring options. Ideal Candidate Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.
NewCompliance Lead Humana IncCompliance LeadWVRemote$115,200–$158,400 / yearWork at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Build relationships with market leadership teams and external regulators; Provide ongoing oversight of Medicaid operations from readiness review through contract duration to ensure full compliance and minimize risk for the Enterprise; Perform risk assessments, develop and implement annual regulatory compliance auditing and monitoring work plans, oversee corrective action plans and document remediation activities.
NewStop Building Someone Else's Dream - Remote Opportunity Global Elite Empire ConsultantsStop Building Someone Else's Dream - Remote OpportunityParkersburg, West VirginiaRemoteAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Programmatic Account Manager, Great Lakes StackAdapt IncProgrammatic Account Manager, Great LakesWVRemoteAdditionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance. You'll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers.
Property Adjuster I Erie InsuranceProperty Adjuster IMartinsburg, WVRemoteFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.