FULL_TIME

FEED

OTHER

Drive ServiceNow Automation: Design and improve automated workflows using Flow Designer, Workflow Editor, Service Catalog, Employee Center, and ITSM capabilities to reduce manual effort and improve fulfillment speed and consistency. Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service Request Management, Knowledge Management, Service Catalog, and Service Automation capabilities across the organization.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Manager - IT Service Management

equestftpin

In this capacity, you will help synthesize input from across the business to produce credible, differentiated, and fast-turn responses to customer information requests, briefings, demonstrations, white papers, RFIs, and RFP inputs supporting agencies such as CMS, HRSA, VA, HHS, and state Medicaid programs. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Mission Technology Champion /Federal Health - RFI & RFP, Gov Proposal

NET 8+- Strong experience with JavaScript, HTML, CSS, and Vue.js- Strong experience with SQL Server- Experience with data modeling- Strong SQL skills, including complex queries and performance tuning- Strong knowledge of software architecture and software design patterns- Strong experience with OIDC, SAML 2.0, and JWT authentication- Strong experience designing secure software solutions- Familiarity with AWS services- Experience with SQL Server Reporting Services (SSRS) is a plus. - Work with developers, testers, and IT operational staff to administer source code management toolsets, automate builds and deployments, configure continuous integration environments, and contribute to all facets of the software build and release cycles.

IT Prin Arch - DevOps

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. This position is ideal for professionals with backgrounds in project coordination, PMO support, business analysis, quality assurance, consulting, or technology project delivery who are interested in developing expertise in program oversight, governance, and independent assessment services.

Jr. IV&V Analyst

Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule.

Sr Manager - Proj/Prog

Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Trainer I - Remote

Strong understanding of FedRAMP security requirements and NIST 800-series frameworks (including NIST 800-53, NIST 800-171, and NIST Risk Management Framework principles), and their application to network design, security controls, risk management, compliance, and operations within regulated environments. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Director - Network Engineer - DevOps, AI, CMMC

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products.

Work From Home Jobs in Wilmington, NC

Manager - IT Service Management Maximus

Mission Technology Champion /Federal Health - RFI & RFP, Gov Proposal Maximus

IT Prin Arch - DevOps Maximus

Jr. IV&V Analyst Maximus

Sr Manager - Proj/Prog Maximus

Trainer I - Remote Maximus

Director - Network Engineer - DevOps, AI, CMMC Maximus

Senior Project Manager - AI Strategy (KH) Maximus

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